219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PetsBest is consistently slow in paying…
PetsBest is consistently slow in paying claims. Most recently it took about a month for a simple wellness (annual exam and vaccinations) claim to process and be paid. My experience with other insurers has been quicker.
Insurer: Pets Best
By: tim stuver
Wonderful service and very easy to…
Wonderful service and very easy to follow submission of claim. Very Happy with Spot.
Insurer: Spot
By: Brian Query
Claim process straight forward
Claim process straight forward, site is easy to navigate.
Insurer: Embrace
By: Doug Miller
Ellie had an emergency where her throat…
Ellie had an emergency where her throat swelled and she was having breathing problems, was lethargic and we thought we were going to lose her. She is a nine month golden. We had to take her to the emergency vet. They did a ct scan and discovered an abscess infection in her lymph gland. She is fine now after steroids and antibiotics. Thank God. So glad we took out pet insurance with Fetch. That was one thing we didn’t have to worry about, the cost.
Insurer: Fetch
By: Linda
Awesome!
I am surprised that others have rated MetLife poorly. I have not had any issues with them. I know that in order to get my money back after making a claim, I need to submit all of the necessary paperwork, including the SOAP notes from the vet. Once I submit my paperwork, I normally receive my money within 10 business days. I think MetLife is awesome!
Insurer: MetLife
By: Cindy
So very easy to file a claim and a very…
So very easy to file a claim and a very quick response.
Insurer: Spot
By: Tom McCauley
The best insurance out there
I have spot insurance since November. And they process all my claims in a week, and I have never had a problem in getting a claim amount. I really recommend this. Customer care is so quick that everytime I have a question , I hardly have to wait on call. I recommend it to all pet parents. Its the best. My dog had pre existing condition so spot was the only insurance that accepted that. I took this insurance after a month of research and I am so glad I did.
Insurer: Spot
By: Ananya Chakraborty
Company is fast in processing your claim
Company is fast in completing the process of your claim&sending out your check in a timely matter!
Insurer: Spot
By: lisa lafferty
The Wellness policy needs to be…
The Wellness policy needs to be overhauled. Like "old" school insurance the ROI doesn't exist. What could be a useful plan is not. The reimbursement was quite small compared to the check up. That against the yearly premium is upside down. The saying a ounce of prevention is worth a pound of cure.
Insurer: Spot
By: Pamela Robinson