216,984+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,984 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,793 reviews
11,080 reviews
5,410 reviews
55,032 reviews
8,950 reviews
Category with most reviews
This chart shows the distribution of review categories.
DISHEARTENED BY THE "SENIOR PENALITY'…
DISHEARTENED BY THE SENIOR PENALITY AFTER 9 YEARS OF LOYALTY. As Dakota has aged, our premium has doubled with no leeway provided. What is most shocking is that our total premium for 2025 ended up being higher than the total amount that embrace actually paid out for her care. it's disheartening to feel that after nearly a deade of sonsistent payments we are being priced out just as our dog enters her senior years and needs the protection most. The financial jump is simply unreasonable for non-term customers.
Insurer: Embrace
By: Linda Stephens
Problem with the drop-down address selection menu that forced me to choose a building address but gave me no chance to include my condo unit number & I can't make changes to my profile online
It would be 5 stars except your 'address selection' has a default which has made the online application process difficult for me. Unfortunately, the policy I purchased is for the building my condo is located at as your system forced this address without allowing me to include my unit/suite number. I believe that makes the policy null and void as I am not the owner of the building located at that address, but only one condo. I called back for assistance but your live agents are unavailable from 6pm on Fri until Monday morning leaving me to worry about this all weekend as your system will not allow me to edit my profile. A colleague told me she was happy with Sonnet and that's why I signed up. Now I'm not so sure what it is going to take to fix this error.
Insurer: Sonnet
By: Ms Sylvia Borges
Really quick response to claim
Really quick response to claim. It is quite easy to submit a claim. You all could teach human insurance companies a few things!
Insurer: Spot
By: Huni Fulgham
When the unthinkable happened…
I love that met life was there for us when tragedy struck My sweet sphynx passed away suddenly. They reimbursed almost all the funds spent trying to save her. I was able to take that and recycle it into getting my new baby! Thank you MetLife!
Insurer: MetLife
By: Jessaca Sapp
It was easy submitting my claim and the…
It was easy submitting my claim and the payment was made Ina reasonable time.
Insurer: MetLife
By: Tracie Montgomery
I cancelled my Fetch policy in January
I cancelled my Fetch policy in January. This was confirmed by email. On March 6 I was charged $160 for an insurance payment. I emailed the company and received no response. I tried calling, and despite stating they were open, when I got through all the menu options, I received a closed message. I tried live chat as well, but was only able to connect with their “interactive AI.” There is nothing interactive here. You have a list of reasons you can select for why you’re reaching out. You get a canned response for each one, and your only past that is to say “I’m all set” or “go back.” There was no option to connect with a live agent, despite the website claiming that agents were available during that time. I’ll try again during the week, but this is a major expensive that has thrown my budget off, and at best I’ll be waiting an indeterminate time for a refund.
Insurer: Fetch Canada
By: NordVPN Customer
I called the toll-free number and a representative answered all my questions was very thorough and what was the best price I found so I signed up my two dogs
When I called the customer service rep, she was able to answer all my questions and offered me a great rate compared to the other pet insurance companies so I signed up both of my dogs.
Insurer: Prudent Pet
By: Matthew Achenbach
Quotes Keep Changing!
Every time I did a quote for my 1 yr old mixed breed male dog, I got a different quote. I requested 90%, $250 deductible, unlimited annual & I wanted exam fees as an 'add-on'. 1st quote was $45.13 + $8.25 2nd quote was $38.72 + $7.?? Before I submitted the credit card for payment, Prudent Pet's system summarized what I was requesting: 90%, $250, unlimited, start date for accident, illnesses, knee & ligament. However, it didn't indicate that exams were included even though I suspected as much because of the price. It wasn't until I actually processed the payment that it showed that exams were covered. The price was good, customer service reviews were good & coverage was good.
Insurer: Prudent Pet
By: C. Christensen
Gourdy & Hazels pet ins
Hope it’s good pet insurance. First time buyer.
Insurer: MetLife
By: Linda Heath
My pet ACL repair surgery
Overall experience with Fetch pet insurance, was pretty easy. Representatives walked me through what was going to take place, and explained the amount of money that was going to be refunded back to me to cover my dog’s surgery.
Insurer: Fetch
By: Ron Swanson