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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

Care team is very helpful

Searching for a pet insurance provider can be overwhelming. There are many providers offering various options, deductibles, ceiling of coverage amount, etc. The online quotation system was very easy to navigate and the customer care over the phone was phenomenal. Catherine answered all of my questions concisely and professionally. This really confirmed my decision to proceed with Furkin to take care of my precious Belle!
  • INSURER: Furkin
  • POSTED: 02/13/2023
  • BY: Tien
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Very happy I have Trupanion insurance

My vet La Paz Animal Hospital always files a claim on my behalf. I immediately get confirmation of my claim and get results within a few days. I am very happy that I have pet insurance.
  • INSURER: Trupanion
  • POSTED: 02/13/2023
  • BY: Eilene
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

All my experiences contacting Trupanion have been very helpful.

All my experiences contacting Trupanion have been very helpful. Pertaining to my most recent call Natalie was patient and pleasantly answered all of my questions. I appreciated her asking how my dog was doing. This is why I’ll always recommend Trupanion.
  • INSURER: Trupanion
  • POSTED: 02/13/2023
  • BY: Monique
  • BREED: English Bulldog
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Always prompt and pleasant attention to my questions or issues.

Always prompt and pleasant attention to my questions or issues.
  • INSURER: Trupanion
  • POSTED: 02/13/2023
  • BY: Rosemary
  • BREED: Golden Retriever
  • AGE OF PET: 4 - 6

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4

out of 5

Positive experience

During the past 10 years of working with Pet-First (now MetLife), I have had good service for my pets (3 West Highland Terriers). I find their customer service team especially helpful. Please keep up the good work and don't fall into such cost savings for your organization that you go the way of many healthcare (pet and human) companies today. Thank you and we look forward to continued positive support with our pet.
  • INSURER: MetLife
  • POSTED: 02/12/2023
  • BY: Veronica
  • BREED: West Highland White Terrier
  • AGE OF PET: 7 - 10

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1

out of 5

Verified

No sense of responsability and MEDIOCRE customer service

This company has been OK (no claims so far) until we had to update our credit card expiration date. After calling EACH month for FOUR months in a row because of payment issues, it appears that their system is unable to process credit card update!!!! Each month, i get messages from them threating to end the policy because the payment does not go through and each month i call back to do the payment with the exact same card that is on file and it goes perfectly fine. Customer service basically said there is no solution and they are looking into it but I, as a customer, have to provide them with another payment method and there is nothing they can do on their end. I disagree because ALL my bills, more than 10, go through the same card with automatic billing without any issue and I am not going to open another card just for Trupanion. I was then advised that I can end my policy at any time, which basically means, Trupanion doesn't care if I stay or not as customer. I had requested multiple times to speak with a supervisor but no one is available and I will only be called back in a week. I have not had to put in a claim but and honestly this whole incident does not inspire any trust in me. Trupanion does not have a sens of responsability toward their customers and I am definitely changing insurer for my dog.
  • INSURER: Trupanion Canada
  • POSTED: 02/12/2023
  • BY: Ni
  • BREED: Mixed Breed Large (Over 75lb)
  • AGE OF PET: 4 - 6

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4

out of 5

Consistent, good service.

I've used Pets Plus Us for 2 golden retrievers, at the recommendation of our vet, and after using a different insurer for other pets. PPU comes out on top for service, ease of use and speed.
  • INSURER: Pets Plus Us
  • POSTED: 02/12/2023
  • BY: Jean
  • BREED: Golden Retriever
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

No title. Please leave my name off

Representative that I worked with was very responsive to my questions. Liked how Trupanion pays for 90% of diagnostics, surgery etc. for those high expenses associated with each event.
  • INSURER: Trupanion
  • POSTED: 02/12/2023
  • BY: Tara
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

So far I have no complaints

So far I have no complaints
  • INSURER: Trupanion
  • POSTED: 02/12/2023
  • BY: kurt
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

I chose this score because I recently had an appointment with my cat who had ingested foreign materials and the cost of just X-rays and bloodwork made my face drop.

I compared a lot of companies and I feel trupanion offers the best comprehensive plans.
  • INSURER: Trupanion Canada
  • POSTED: 02/12/2023
  • BY: Cary
  • BREED: Golden Retriever
  • AGE OF PET: 0 - 3

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