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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The response and the explanation.
The response and the explanation.
Insurer: MetLife
By: customer
Always very polite and helpful
Always very polite and helpful
Insurer: MetLife
By: Melanie
Very easy to submit claim
Very easy to submit claim, understand payout and receive funds. Zelle xfer came in right away! Great experience so far.
Insurer: MetLife
By: customer
Very Satisfied Claims Process
Pets Best has been very good processing my claims for my cat. I am very satisfied with the quick responses and payments. Thank you very much!
Veterinarian super, would NEVER recommend Pets Best Insurance for pet owners
We've always enjoyed taking our pets to Mt. McKinley Animal hospital and recommend them to all of our friends. Pets Best pet insurance company doesn't cover any of our visits, emergency services or wellness checks, so we're going to go back to Nationwide Insurance where we feel better served. Once again, Pets Best Insurance does not cover our Pet Medical needs.
Easy and clear descriptions
Very easy and love that you can deduct from payroll. Only criticism is the duplicate next step buttons
Insurer: MetLife
By: Jordan Co
Process is easy
Been with Pets Best for 13 years. The process to file claim is very easy. The wait time to receive re-imbursement is very good. My claims have never been turned down. What they say they cover, it is covered.
Claim Process
The Pets Best insurance claim process is incredibly simple—fast to submit and impressively quick to process. Getting reimbursed for your pet’s care couldn’t be easier!