Whenever I call true pagan I just love how enthusiastic and truly truly caring the employees are.
Whenever I call true pagan I just love how enthusiastic and truly truly caring the employees are. What a great company and thank you.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Miles
- BREED: Labradoodle
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I have use Trupanion since 2015
I have use Trupanion since 2015
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Phyllis
- BREED: Cockapoo
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
You have been fair and quick when dealing with my pets issues.
You have been fair and quick when dealing with my pets issues.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Julie
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Extreme lack of communication
Communication on what was missing to finish my claims were terrible
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Maria
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
You oversold and then didnât seem to cover anything.
You oversold and then didnât seem to cover anything. No coverage for prevention, exams, anything that was ongoing such as an ear infection.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Christine
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Crystal was very efficient warm and compassionate.
Crystal was very efficient, warm and compassionate. She answered my questions about insurance coverage for my pet and listened politely while I explained the diagnosis. Itâs not a good day when your treasured, best friend develops a medical condition, but the good news is Iâm glad I invested in Trupanion which will help with further treatment!
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Jeanne
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
so far the service has been excellent
so far the service has been excellent
- INSURER:
Trupanion Canada
- POSTED: 08/30/2022
- BY: Wendy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Staff was friendly helpful and knowledgeable
Staff was friendly, helpful and knowledgeable
- INSURER:
Trupanion Canada
- POSTED: 08/30/2022
- BY: Michele
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I was treated with respect Roxy was knowledgeable and very pleasant.
I was treated with respect, Roxy was knowledgeable and very pleasant. She gave me info I needed to file my claim and set reasonable expectations of howl long it would take and how the process works.
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Wendy
- BREED: Beagle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No