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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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New customer 1102
New customer. Still getting used to.
Insurer: MetLife
By: Robert Hazelwood
Great and Easy Experience
Easy enrollment for both my pets! Super pleased with service!
Insurer: MetLife
By: Taylor Rhoades
It’s so easy to fill out a claim and…
It’s so easy to fill out a claim and they are super responsive
Insurer: Spot
By: Deborah
Corrected EOB
The first EOB was not great but you changed it and made it right.
Insurer: MetLife
By: Donald Cohen
Amy from Embrace never followed-up with…
Amy from Embrace never followed-up with alternative policies as promised after Embrace sent me a 67% increase for my renewal. I submitted zero claims and have a healthy pet.
Insurer: Embrace
By: Keith
This was great
This was great. I’m so glad to have this option.
Insurer: MetLife
By: Tiffoni Mayo
My dog needed surgery for a luxating…
My dog needed surgery for a luxating patella. The claims were very easy to file online and I received reimbursement within a week. The surgery costs with preop appointments was close to $4000, so I was very grateful to have the coverage. The only complaint I have is about the increase of premiums after the first year. The coverage was well worth it though
Insurer: Embrace
By: Laura Withrow
Premature request for review
You prompted me to write a review about submitting a claim. Yes, the apparent submission seemed simple enough. As you have not approved it, nor have I received reimbursement yet, it seems quite oddly premature. Edit: I now see this review is tagged as an “unprompted review” which is clearly a lie.
Insurer: Embrace
By: Jeannot Quête
Ease of pricing tools and Option Caoverage.
Ease of pricing tools and information detailed clearly in regards to optional coverage.
Insurer: MetLife
By: YANIRA SIROL
Sign up was easy and smooth
Sign up was easy and smooth. Now to see about service, though two friends say good things, so I expect to see the same.
Insurer: MetLife
By: STEPHEN ANDERSON