208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A waste of money!
I first had the Pets Best package for both my French Bulldog and my Doberman pincer which for a regular routine visit you practically paid for nothing so then after you raise my rates to a whopping $250 for two dogs a month I dropped it down to accident and illness to which paid absolutely nothing when my Doberman died I will not eat it this policy and would not recommend your company to anybody!
This company is a joke
My dog had an MRI done to help diagnose her medical condition. The insurance is denying my claim saying it was a preexisting condition, yet I have letters from her vet that has treated her since she was 8 weeks old as well as the neurologist who performed the MRI starting that this specific condition can only be diagnosed with an MRI. So how they can consider it a preexisting condition before it was diagnosed is preposterous and unfounded. I have filed a claim with the Michigan Department of Insurance to help rectify my situation since I have been denied on multiple levels from Pets Best.
Worst insurance ever
Have had them for 5 years. Terrible customer service matched with an overly restrictive claims adjusters and an arduous appeals process. Blood suckers of a company.
Insurer: Pets Best
By: V
No hassle
The experience was very easy, less than 10 min
Insurer: MetLife
By: LaShawn Guydon
Easy enrollment
Enrollment was super easy and quick, not confusing either.
Insurer: MetLife
By: H. A.
The best insurance
Always processes my claims on a reasonable time. It is so reassuring that spot will have my back whenever my pets get sick and in an emergency. I have recommended spot to 4 other people that needed insurance and they like it too. The price is incredibly reasonable as well.
Insurer: Spot
By: Maura I.
The site was very easy to follow and…
The site was very easy to follow and understand
Insurer: MetLife
By: Kesha Hopkins
The aplicion it's vire vire good
The aplicion it's vire vire good
Insurer: MetLife
By: Mohamad Mohamad
Sending in claim was done quickly and…
Sending in claim was done quickly and easy!
Insurer: Healthy Paws
By: terry finnegan