154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 09, 2025

Josh Sabado was very informed and…

Josh Sabado was very informed and answered all of our nquestions

Insurer: Fetch

By: Chuck Starr

Verified December 09, 2025

Easy to understand and sign up

Easy to understand and sign up

Insurer: MetLife

By: Christopher Kircher

Verified December 09, 2025

I was devastated when I found Percy in…

I was devastated when I found Percy in a comatose state. This was a Sunday evening. Percy was transported by car to a 24 emergency hospital in Ottawa Canada. This is a 2hour drive through the border ( also Customs ) from NY state. He was quickly assessed and admitted. His vital signs we’re dangerously low Following 3 days of IV plus observation Percy was Transferred to another clinic for Neurological assessment. Percy is now in his home on careful supervision. Percy is on the road to recovery. This is with assistance from the Trupanion staff Trupanion was ( and is ) a phone call away. I wish to say a sincere Thankyou for all you do Mary Mackinnon

Insurer: Trupanion

By: clair

Verified December 09, 2025

Straightforward and Clear

Easy process, straightforward and clear information. I signed up through an employer discount plan and it cost me 60% LESS than all the other quotes I'd pulled.

Insurer: MetLife

By: Carolyn Harlow

Verified December 09, 2025

Website application was user Friendly…

Website application was user Friendly and informational

Insurer: MetLife

By: Tammy Reardon

Verified December 09, 2025

Affordable and enrolling was quick and…

Affordable and enrolling was quick and painless!

Insurer: MetLife

By: Don Barao

Verified December 09, 2025

My experience with MetLife has been a…

My experience with MetLife has been a pleasant one. This is my second year, and I've also added another pet for insurance. The process is simple, the coverage is great, and their reimbursements are quick.

Insurer: MetLife

By: Henry Killings

Verified December 09, 2025

Hope for Cooper- Thank You MetLife Pet

We had the unimaginable happen requiring emergency surgery for our sweet pup Cooper. Having pet insurance was so important and allowed us to focus on him while MetLife Pet insurance took care of everything else. They were compassionate, helpful, resourceful, and timely. It was my son who told me how awesome this company is. And he was correct. Thank you MetLife for helping us save our “ Coops”. He is our world.

Insurer: MetLife

By: Anita

Verified December 09, 2025

Franklin made the process easy and was…

Franklin made the process easy and was incredibly friendly and patient.

Insurer: Nationwide

By: M Rosen

December 09, 2025

Absolutely horrible customer service

Absolutely, some of the worst customer service I’ve ever received in my entire life. I’ve been misinformed or lied to every time I’ve called in. I’ve made BBB complaints and asked for call backs from supervisors. The agents at the company just get passive aggressive and give you an attitude when you question them about misspeaking. I was told twice you’d rewrite my policy with no lapse after originally canceling due to poor customer service. My account was not rewritten properly and was mishandled due to me having another claim and not wanting to pay. An account manager even told me they could but then said she misspoke. I’m unfortunately going to have to be filing in small claims. Highly advise to avoid this company.

Insurer: Pets Best

By: Tj Silva

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