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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good service
Easy to get and affordable
Insurer: Nationwide
By: Elizabeth Carnes
Good service
Easy to get and affordable
Insurer: Nationwide
By: Elizabeth Carnes
Good service
Easy to get and affordable
Insurer: Nationwide
By: Elizabeth Carnes
Great app. Okay customer service.
For the most part I have had great service from MetLife Pet. They did request the same information multiple times and it was sent multiple times for one claim. I think they now have all my dog's basic information and all I have to do is provide receipts and SOAP notes for each incident. The app is very easy to use and makes filing a claim straightforward. The one time I called customer service the woman I spoke with seemed bored, annoyed and frustrated. She did however tell me what information was missing which was never specifically asked for previously. All claims except one have been processed and paid quickly.
Insurer: MetLife
By: Linda L.
Great app. Okay customer service.
For the most part I have had great service from MetLife Pet. They did request the same information multiple times and it was sent multiple times for one claim. I think they now have all my dog's basic information and all I have to do is provide receipts and SOAP notes for each incident. The app is very easy to use and makes filing a claim straightforward. The one time I called customer service the woman I spoke with seemed bored, annoyed and frustrated. She did however tell me what information was missing which was never specifically asked for previously. All claims except one have been processed and paid quickly.
Insurer: MetLife
By: Linda L.
Great app. Okay customer service.
For the most part I have had great service from MetLife Pet. They did request the same information multiple times and it was sent multiple times for one claim. I think they now have all my dog's basic information and all I have to do is provide receipts and SOAP notes for each incident. The app is very easy to use and makes filing a claim straightforward. The one time I called customer service the woman I spoke with seemed bored, annoyed and frustrated. She did however tell me what information was missing which was never specifically asked for previously. All claims except one have been processed and paid quickly.
Insurer: MetLife
By: Linda L.
Clarifications on wellness
I reviewed the wellness coverage and chose the higher level primarily for dental coverage. The wellness has no deductible
Insurer: Nationwide
By: Michael Friedman
Clarifications on wellness
I reviewed the wellness coverage and chose the higher level primarily for dental coverage. The wellness has no deductible
Insurer: Nationwide
By: Michael Friedman
Clarifications on wellness
I reviewed the wellness coverage and chose the higher level primarily for dental coverage. The wellness has no deductible
Insurer: Nationwide
By: Michael Friedman
Excellent turnover time between claim…
Excellent turnover time between claim submission and payback. Easy claims process too. I highly recommend this pet insurance.
Insurer: MetLife
By: ELMER E JONES