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Do your research. Not satisfied any more.
They are decent, but they look for every reason not to pay claims. I have been using them for 6+ years, but they continue to deny claims for a ton of different reason. I recently needed a sedative for my dog due to an injury, and they denied it because they do not cover "behavioral medications", but this was medically necessary. Also, when I originally signed up it was $50 per month and now is over $105. They claimed premiums would not go up when I signed up, but recently looked at my account where they have increased EVERY YEAR.
Insurer: Healthy Paws
By: Daniel Pedersen
Really disgusted with Fetch
I have had this policy for 2 1/2 years. They have not covered one claim. It started with an ear infection 2 years ago. Found out she has possible allergies. When I took her to the dermatologist they ran bloodwork showed she has bacteria infection which has nothing to do with the allergy. Once the staff infection is gone. They will test her for allergens. This company is a joke!!!
Insurer: Fetch
By: nancy baumgartner
Prompt processing of claims
Prompt processing of claims
Insurer: Fetch
By: Teri
All details
I submitted a claim from Amazon for a supplement my veterinarian recommendation that they didn't carry. On the Amazon App with my phone the name of the supplement was cut off on the invoice. I had to resubmit the details again for them to process the claim, but the turnaround time was less than a day.
Insurer: Trupanion
By: Melissa
Trupanion rocks!
The convenience of Trupanion is wonderful! My veterinarian fills out the claim and before I leave the clinic, I have my approval and I pay my portion only. It’s great!!!
Insurer: Trupanion
By: Linda
Best Customer Service
Trupanion has the best customer service. They respond quickly to every inquiry (and with a friendly attitude to boot!). They also pay claims very quickly as well, which is very helpful when you're facing a big vet bill.
Insurer: Trupanion
By: Betsy Forhan
A denial based on a clerical
A denial based on a clerical Error for pre existing )called office and state 2 days ago dog was breathing weird, but dog was not even owned until 1 day ago) has caused too much hassle and the entire process is flawed and stacked against me.
Insurer: Trupanion
By: Kenny