218,480+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,480 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,480 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,837 reviews

4.9
Healthy Paws

11,151 reviews

4.9
Fetch

5,508 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,944 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 05, 2026

Pet's Best Comes Through Again

Once again Pet's Best has my (and my dog's) back. I recently had a particularly complicated claim, and Pet's Best needed to reach out to my Vets for additional backup documentation. They communicated with me throughout the process, kept me up to date on status. Not all expenses were covered but Pet's Best clearly explained the benefits in accordance with my policy. My Vet mentioned that having the procedure has helped his life prospects and quality of life, and having this insurance helped make the decision easier. I tell all first time pet owners how having pet insurance has helped us and our dog, and that Pet's Best has been very good to work with. My wife was skeptical about buying pet insurance, but has since seen the benefits. Having the insurance has truly helped make some of the tough decisions around our dog's healthcare a little easier to make. Thanks again, Pet's Best!

Insurer: Pets Best

Veterinarian: VCA El Mirage Animal Hospital

By: Vincent

Useful
May 05, 2026

Stay away from pets best

Stay away from pets best. Find a different pet insurance company. They are crooks and will rip you off. I had insurance with that company. I am sorry I did. I canceled the policy on my 3 pets because I couldn't get ahold of customer service without being on hold forever. They took money off the card I had on file when I didn't owe them a dime. I'm glad I canceled. If I needed to use the insurance I'm positive I would have problems submitting a claim and getting paid like so many other people left reviews about.

Insurer: Pets Best

By: Monica Potter

May 05, 2026

Do not buy pet insurance here

We have had a pet insurance policy with them for our cat for the past 16 years. We have never had a issue and our monthly payments have been reasonable increased over the years but they just went from $106 per month to $245 which is close to a 150% increase. We have paid this company over $20,000 over 16 years and now our rate is unaffordable to us just as our cat is likely going to need insurance the most. We haven't made many claims and when I asked about the increase I was told it is determined by breed, vet costs in our area and inflation. The 150% increase seems like a stretch and it feels like this company is trying to rip me off and they are acting in a gross, unethical way. How is it in any way, shape or form okay for companies to have a consistent premium for 16 years and then just increase it so exponentially that people who have paid into it for years can no longer afford it.

Insurer: Pets Plus Us

By: Nadia

Useful
Verified May 05, 2026

Trupanion is #1

Trupanion, imho, is the best pet insurance around! They are extremely quick and receptive and caring.

Insurer: Trupanion

By: Paige M

May 05, 2026

Rude and obnoxious customer service

Claim was denied for a medication that was always approved . Upon calling to inquire about the reasoning the trupanion. employee continually spoke over me and was extremely rude. When I would attempt to explain she interrupt. Zero empathy. Zero compassion. Zero professionalism. If I could give zero stars I would. **Their reply/response is a generic reply and has ZERO credibility. They do not care about their customers. Upon following the directions below and calling their customer service reps they had no idea what I was talking about and nothing was resolved**

Insurer: Trupanion Canada

By: Pat Wilkins

May 05, 2026

Great Pet Insurance!

It is very easy to submit a claim and if you have any questions there is always someone on the phone who can help you. I can not say enough good things about Pets Best. I am so glad we got this insurance for our dogs.

Insurer: Pets Best

By: Joe S

Verified May 05, 2026

It was extremely simple to sign up…

It was extremely simple to sign up through my company. Payroll deductions are extremely convenient.

Insurer: Nationwide

By: customer

Verified May 05, 2026

Terrica such a wonderful person

Terrica such a wonderful person. Explains every detail of the insurance and prices. Was interested in what I was able to afford that sure was such a wonderful experience. Also answered any questions I had it was a pleasant conversation. Thank you

Insurer: Nationwide

By: Yolanda Mendez

Verified May 05, 2026

good and easy

good and easy

Insurer: MetLife

By: youssef sabir

Verified May 05, 2026

I was very pleased with my experience…

I was very pleased with my experience when I called in. The representative that I spoke with was very helpful. I am very pleased with Met Life.

Insurer: MetLife

By: customer

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