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I would warn anyone against obtaining a policy through Pets Best Insurance! I've had my pets policies with their Pets Best's NEW underwriter for over 1 year. I had a policies with their previous underwriter for more than a year as well. (I've had policies on my dogs through Pets Best for over 3 years, but they changed underwriters and constantly change their adjusting practices!) The only reason I still have my dogs insured through them is because the dogs have coverage for torn ACL's (which usually is excluded for the 1st year of a policy through most insurance companies). Additionally, both dogs have conditions that would be considered pre-existing if I obtained a policy through a new insurance company as the conditions manifested since the dogs have had Pets Best Insurance. Pets Best Insurance claims processing has been completely inconsistent; I never know when they will pay for something and when they won't. In fact, I have had claims processed by the head of the claims processing department repeatedly, and he has processed the claims completely different - it seems he'll pay something one day, and not the next. You can't count on knowing how your claims will be processed at all, therefore, you can never really know if your dogs treatment will be covered - despite what the sales people tell you over they phone (PS- they don't process your claims, they work on commission and will tell you what you need to hear to sign up!). My vet HATES Pets Best, both of them actually (

Our dog recently had intestinal issues and we went to a local vet who accepted our insurance. There was no issue with payment and now our dog is fine.

I took my cat to the vet because she was throwing up daily. Never did I imagine the diagnosis would be cancer, and she'd be gone less than 3 weeks later. Thankfully she had the feline illness plan from Pets Best and I was able to get her the best care and explore all our treatment options without worrying about running up a huge credit card bill. When she passed, private cremation was even covered, and that meant a lot to me.

Yes I did. The original cost was $235, and after Embrace processed our wellness claim for my little cat, I had only spent $35. I am extremely pleased with Embrace. As an added plus, when I was deciding which company to go with for pet insurance, the Embracers were more than happy to answer every single one of my questions (no matter how silly or hypothetical). They didn't even mind when I called back after two minutes because I had thought of a new question!

I wouldn't own a pet without having insurance. It gives me the piece of mind knowing that I can do what ever I need to do to keep everyone happy and healthy. I have the claim payment sent directly to my vet and they love that also.Thanks once again Pets Best for being there when Tag and I needed you.

I've used Healthy Paws with more than one pet and have recommended them to everyone who will listen. Service is prompt and courteous, claims could not be easier to file and reimbursement is very fast - usually within 3 days of filing the claim. Communication from the company is ongoing and they truly care about my pets. They are so easy to work with and my vet loves them, too. I could not be more pleased!

Jack our doberman recently had to have surgery to remove a tumor on his back. It was tested for cancer and it came back showing that it was benign. Claim was submitted to embrace who in a short time paid a big part of the bill.

I did a lot of research on pet insurance when I got a new puppy almost two years ago. I am so relieved that, after reading everything I could find, I settled on Healthy Paws Pet Insurance! They have been perfect in every way! I am sorry to say that I have had many claims...but happy to report that Healthy Paws has been a wonderful company to work with. My latest claim was for a urinary problem, and required expensive diagnostics. They paid my claim cheerfully, and swiftly! They are concerned with my dog's health, and are happy to be able to help me afford the best care for him! I could not be more pleased with Healthy Paws!

I decided a few years ago that I was going to get insurance on any new puppy so that I would never have to worry about making life and death decisions for them based on the expense. How heartbreaking it would be to have to put a member of the familly down because the money is just not available at a time when veterinary technology can work miracles. But along with technology, comes expense. I have 2 dogs now, the oldest has not been sick so I didn't know for sure how good this insurance company was until my new dalmatian puppy suddenly became ill. She was rushed to the veterinary and was given emergency surgery for gastrointestinal blockage. She had to stay for two nights with IV. I faxed the claim to Healthy Paws and within two days had the check in my hand. I was amazed. I'm still amazed. No hassle, no stalling, and they show genuine concern that everything is alright. I have been telling everyone I know, that this is a great company. You never know until you need them, and now I know that when I need them, they are right there with help, both financially and emotionally. Great company, the best!

Easy to work with and prompt responses.