With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Best investment I’ve made.
Precious was covered for everything except the pre-existing condition of Canine Megaesophagus. She developed a problem where Lymphatic fluid was leaking into her chest. Unfortunately even after ER care and overnight stays on several different occasions, we lost her. Because of the many different visits it was complex to work through all of them. The ER Specialty Hospital and Embrace worked together to finalize all of them.
Never having purchased pet insurance before when we got our puppies we decided this time around that we should get insurance... but I didnt know where to go and decided on healthy paws after an internet search reading reviews like this. I was thinking insurance would help us with hard decisions when they were older, decisions we had to make with our other dog years ago, however, our one and a half year old just needed major surgery and this being the first time ever submitting a claim for $7000 I was nervous that I had picked correctly. It turned out that Healthy Paws was amazing, they helped me through the process, had an easy web portal to submit the claim and medical records and I received my payment quickly through direct deposit. Life saver!! Thank you Healthy Paws!!
I am amazed at how quickly you responded! My little guy ingested a foreign object and you guys have already refunded my account! He was just at the vet yesterday! I will recommend you to all we know! Thank you so much. In a time that is highly stressful, it is a relief to know I don’t have to worry about payment.
Really impressed with the ease that Trupanion covered my pet’s vet bill. I didn’t have to do a thing my vet submitted the claim on site and within 20 minutes I had a text saying it was covered from Trupanion. So far so good!
I cannot say enough great things about Trupanion pet insurance. Our big boy, Cooper (107lb), Yellow English Lab has just had his second TPLO surgery, a year apart from first, and without having him covered I don’t know how we could have possibly afforded (nearly $10k). Trupanion covers 90% after deductible as well as all medications too. Claims are simply to file online and paid quickly direct deposited into our bank acct. I recommend them highly to you and all my family and friends; we would only use them! Thank you Trupanion!
We are waiting of for our claims to be processed, but we received excellent customer service from one of your employees!!!!
So in the past month we have had to submit numerous claims for our dog. Our claims are still being processed and it had taken a bit longer than usual. I called today to inquire and get an update on my claims. I had the pleasure of speaking with Nancy from your customer service department. Nancy explained that due to Covid and also more pet adoptions, that claims are taking longer than usual. Nancy was very well spoken and answered all my questions. I was very impressed that she took the time to answer all my questions and even put me on hold to speak with her supervisor to get me accurate information. I am very appreciative of her patience, empathy for my pet, knowledge, and willingness to spend time finding the answers to my questions/concerns. I could only wish that all my experiences with customer service departments(in various companies) could be as good as my experience was today. Please cherish this employee and recognize her for going above and beyond to help your customers!!!
My claim was paid fairly & promptly, and I was kept up to date by email as it was processed.
When we adopted our dog, who had been found on the streets, she tested positive for Erlichia. The insurance company we used for our last dog refused to take her on. Our shelter suggested we try Pet First. They were glad to issue a policy.
She has tested negative for erlichia ever since.
Years later, at about 10 years old, she developed a cyst which required a biopsy. Our claim was paid promptly and fairly, and we were kept up to date via email while it was processed.
Pet First has really put our pet first!