With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
Initially, our claim was denied, but upon calling and speaking to a very sweet rep, they overturned the decision and paid the claim.
I've been extremely pleased with the service and true commitment to the wellness of my pet.
Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.
The 1-800 Numbe for another INsurance comapny who has no clue what I am talking about.
REceived in the Mail a Claim Notice advising that they were missing information for our submission,
WE just signed up for the policy and have not made any claims
Called number provided 1-800-364-8422 and got a completely different insurance provider
Been on old over 40 Mins trying to solve this proble,
I do not even know where who my insurance is with
As an Insurance broker who used to sell these policies I will hear by no longer recommend this service to my clients as this is extremely terrible customer service, Knowledgable Advocates My Ass!!
Healthy Paws was quick in responding, made process easy and paid claim with no hassles.
Luna needed emergency surgery for blockage in her intestines on Christmas Eve. We submitted the vet invoice after the surgery and getting her home and Healthy Paws was right on it. We received updated email informing us about the status of the claim and when to expect a result. They responded when they said they would and covered the claim in full subject to our deductible and appropriate deductions (we have an 80% policy). I never had pet insurance before and didn’t know what to expect but this experience could not have been more professional, caring and complete. Luna is doing great now and back to her old self!
What a wonderful experience! And this is with an insurance company! I work as an advocate for pediatric families and try to help them navigate their insurance companies so I was skeptical about my reimbursement claims. However, Healthypaws made the entire experience extremely easy. I almost couldn't believe it. And on top of that they reached out to see how Snickers was feeling after his emergency anesthesia and endoscopy. How kind is that? Again from an insurance company! Not surprisingly I was responsible for 80% minus my deductible and office visit. After an almost $4500 vet bill it was a godsend to get some help. We knew puppies would be expensive but we are happy for the extra help during this challenging time. Thank you Healthy Paws!
This was our first claim since we got our two dogs 6 years ago and we really were not sure of what to expect or how the experience would be. The on line claim process was fast and easy to follow and the response time from start to end was just a bit over a week. We were very pleased with the ease of the claim process and each time we had a telephone conversation, the representative was professional and knowledgeable. Our experience was a breeze, just the way it should be.
My 3 year old dachshund mix was diagnosed with intervertebral disc disease. He herniated discs three times this year and had to have 3 surgeries. Healthy Paws covered the surgeries at 80% after a 250.00 deductible. It was the best investment. You never know what might happen.
Great customer service, super fast claim approval and reimbursement
Love these guys - a no nonsense plan that covers everything I need it to (90% of), with a one time annual deductible (not calendar year, mind you), and that doesn't have any limits on the max $$ back based on the "issue". A quick snap of the bill, within 24-48 hours the claim was processed and a check in the mail days later. And, the monthly premium is very industry competitive - I did shop and compare plans. Keep up the great work Healthy Paws. Tucker and I feel reassured having you by our side.