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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetInsuranceReview recommened

Super Easy and quick reimbursement!

Recently my dog Charlie had her second TPLO surgery - this is a procedure that is over $4K where I live. Healthy paws paid for the first one after I submitted the full medical history for charlie, which took me a while to get. For the second one, I was reimbursed 90% as my policy says within 2 days right into my bank account. They were super helpful and caring, even reached out after her surgery and they paid to say that they hoped she was doing good. They even knew it was her 2nd one! It wasn't an automated email. It was nice to have the personal touch. I highly recommend them.
  • INSURER: Healthy Paws
  • POSTED: 01/20/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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9

out of 10

Very Satisfied

I am disturbed at some of the negative feedback I see here. I have had 3 of my pets insured with Pets Best for over 2 years now. Over the last 6 months, my dog developed Inflammatory Bowel Disease and required multiple vet visits and specialist appointments, and also a long hospitalization. I filed all the claims in accordance with the guidelines provided and had absolutely NO PROBLEMS. The claims ended up totaling thousands of dollars and Pets Best was very helpful to get everything done. Wait times on the phone are a bit long, but once you get through the reps are very kind and helpful. I would recommend Pets Best. They helped save my dog's life and prevented a financial mess for us. It's well worth it!
  • INSURER: Pets Best
  • POSTED: 02/19/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: Over 8 years

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1

out of 10

Pets Best chooses the reviews to post

Pets Best chooses which reviews to post so only the good ones are available for people to look at. Do not trust the reviews. Worst customer service ever. Do not answer phone, no chat, no email link.
  • INSURER: Pets Best
  • POSTED: 02/04/2021
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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1

out of 10

Customer service does not exist--phone not answered, no chat, email link goes nowhere. .0 customer service

Customer service does not exist--phone not answered, no chat, email link goes nowhere. No way to reach them. Form does not permit giving less than 2 for customer service. How can you trust someone who does not let you honestly rate them? I have 4 cats & 1 dog but cannot provide that information on this form. My account online shows 2 of my cats with same policy number and I cannot talk with Pets Best to solve the problem. My cat is in surgery and I don't know and cannot find out the correct policy number because there is no way to reach them. Why? Desperately need more/better customer service. Why don't they hire people to work from home to fulfill the need??????
  • INSURER: Pets Best
  • POSTED: 01/29/2021
  • BY:
  • BREED: Domestic Short Hair
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Best insurance!

We are new dog owners and everyone recommended getting insurance because goldendoodles are known to get into a lot of trouble and eat everything that they shouldn't! I was unsure whether to do it or not because I hate having a monthly fee for something I might not use. But boy am I glad that I did! We have already had to use the insurance multiple times and my puppy is only 8 months old! It has been extremely easy to submit claims through the app and I am reimbursed quickly. A representative from Healthy Paws has even reached out to check on my Rosie since she's had a lot of stomach trouble lately. They are caring and helpful. We are VERY satisfied with Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 01/20/2021
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

I don't know what I could have done with out Trupanion

I had hoped to never have to use the policy but after having owned 4 Shelties before Cetan and not having health policies for them I decided to get one for Cetan. He was the picture of health and a very playful and active Dog. His disease came out of nowhere and slowly and my vets had to perform many different and expensive tests to find out the cause. Now it looks like the current medication may cure him but only time will tell. The medication has some side effects but is the one with the least side effects of all. My Vet had information pamphlets in her office from 3 different companies and Trupanion had the best ratings and recommendations of them all. So I decided to try them. I'm glad I did, I would rather have paid my premiums every month for all of my Dogs and never have had to use the insurance. But Trupanion was there to help us. Everyone I talked to on the phone was very kind and helpful and that helps in times of uncertainty when my pet was looking very ill. Handling my claims online was easy and the payments were sent to me very quickly. Trupanion has better coverage than some of the human health insurance policies I have had and I have to say I owe my Dogs life to Trupanion.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Mixed Breed Toy (up to 10 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Great coverage at low cost

Our springer had to have ligament surgery on her leg and at 14/mo we saved close to $1000 out of pocket. Customer service was very helpful over the phone when i had questions about filing her claim, and they even sent a hand written get well card after our phone call and followed up with us to check in a few weeks later.. Our recently adopted beagle mix had been covered prior to this, so we were very familiar with the coverage ins and outs. The attention to detail ive received for both dogs has been great. I would suggesg you make sure you understand how much standard vaccinations and vet care costs annually before choosing a plan, and whether there are low cost vaccination clinics near you.. Claims take slightly over a month to process, but if you've met your deductible, and explain/show your vet your plan, many will give you an invoice instead if you direct your reimbursement to go the the vet office directly.
  • INSURER: Hartville
  • POSTED: 09/03/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

We have been very happy with Healthy Paws!!!!

We have found Healthy Paws to be very easy to work with. Claims are settled quickly! I wouldn’t have a dog without a major medical insurance plan! You never know what tomorrow will bring!!!
  • INSURER: Healthy Paws
  • POSTED: 01/20/2021
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Trupanion is the BEST!

Trupanion is very FAST on returning your claim amount to you. Their website is very easy to file a claim. I HIGHLY recommend them!
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Very pleased with Healthy Paws

I had pet insurance for 14 years with a previous pet. When I got a new puppy I looked into the same insurance. The rates were astronomical and so many common dog illnesses were omitted. I did my research and found Healthy Paws. I am so thrilled with this company! Customer service is tops, turnover once claim is received is only a few days. My guy has had a few situations that needed surgery or hospitalization, and I am so happy with the amount covered. This company is awesome!
  • INSURER: Healthy Paws
  • POSTED: 01/20/2021
  • BY:
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: 1 - 8

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