Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

They made it so easy and hassle free to submit a claim… and they were partnered with the animal hospital so we didn’t have to worry about paying the bills up front and then being reimbursed which was amazing.

They made it so easy and hassle free to submit a claim… and they were partnered with the animal hospital so we didn’t have to worry about paying the bills up front and then being reimbursed, which was amazing. Every representative I spoke to was kind and helpful.
  • INSURER: Trupanion
  • POSTED: 06/22/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Excellent service!

Excellent service!

Did you find this review helpful?

Yes No
5

out of 5

Verified

Trupanion has been nothing but helpful.

Trupanion has been nothing but helpful.

Did you find this review helpful?

Yes No
1

out of 5

DON'T buy Pets Best - they are the WORST

Do NOT buy Pets Best - they are the absolute worst insurance. First, they are taking TWO (2) MONTHS to process a single claim! How ridiculous is that? Next, they don't COVER ANYTHING ! So basically all you are paying for pet insurance and receiving NOTHING in return. NOTHING. I even paid extra for wellness - guess what? They didn't cover the wellness either ! Terrible corrupt dishonest company. Don't buy !
  • INSURER: Pets Best
  • POSTED: 06/21/2021
  • BY: Pam
  • BREED: Mixed Breed
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Easy claim submissions and timely responses

So happy with Healthy Paws. Their online claim submission process is quick and easy. Responses and payouts are fast as well. Highly recommend.
  • INSURER: Healthy Paws
  • POSTED: 06/21/2021
  • BY: Andrew
  • BREED: English Bulldog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Not happy with this insurance

Filing claims is very easy using the app, but getting reimbursed takes about a month and every time I get an email apologizing for the delay. I feel like I pay every month but I don’t meet the deductible with vet bills all the time. I feel like paying for wellness is not worth it, as the insurance only covers 3-4 vaccines a year, 1 fecal exam a year. Dogs get parasites more than once a year, and need more than 1 fecal exam. I’m very disappointed that claims take so long to be processed and customer service never answers the phone
  • INSURER: Pets Best
  • POSTED: 06/21/2021
  • BY: Juliana
  • BREED: Pomeranian
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
3

out of 5

Embrace is better

I got this insurance after I adopted my dog in 2016 but haven't had to use it until this year. I read it was awesome. I used Embrace for my other dogs but the reviews were so good for PB that I had to try it. I recently had two dogs sick at the same time, so I was able to gauge one insurance against the other (same thing - a virus). Pet's best took 3 times as long to process the claim, excluded some of the mediation AND also does a weird math that instead of having a deductible of $500, it's actually a deductible of $550 (why don't they just say this) ... the policy I bought says $500 deductible but it is a 90/10 policy so their motto is I am responsible for 10% of the deductible as well, so if I submit a $600 vet bill, instead of paying a $500 deductible and 10% ($10) of the $100 balance with Pets Best paying $90 of the entire bill (its 90% after deductible is paid), I have to pay the $500 deductible of which only 90% of the $500 deductible I paid is applied to the actual deductible ($450), so I have to pay 10% more of the vet bill to get the amount to $550. A new.fancy.freaken.math. I am irritated by such games. I am currently trying to get my dog to Embrace because they have never played games with us.
  • INSURER: Pets Best
  • POSTED: 06/21/2021
  • BY: Sheila
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

I feel so confident using Trupanion.

I feel so confident using Trupanion. All customer service reps are so helpful, and easy to deal with.
  • INSURER: Trupanion Canada
  • POSTED: 06/21/2021
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
4

out of 5

Verified

Just enrolled

Just enrolled

Did you find this review helpful?

Yes No
5

out of 5

Verified

The Best of the Best for Pet Insurance

Sometimes the claims can take FOREVER to go through. But I have never had more consistently amazing service, as well as comprehensive coverage from any other insurer, human or pet-wise. They are quick, so empathetic, and never leave you hanging. Thank you Trupanion!

Did you find this review helpful?

Yes No

Get a quote today

Leave a review