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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Extremely easy to navigateWe Love Embraceand submit a…
Extremely easy to navigate and submit a claim. We love Embrace. Our experience has been great. Very nice and professional reps.
Insurer: Embrace
By: Willie Bahr
Very little coverage
Don’t understand if you covered the bill, why you only paid less than 300.00 when we had to pay the vet almost 900.00. Not very good insurance.
Insurer: Embrace
By: Tammy Walker
Quick and easy claims
PetsBest claim process is so quick and easy it's amazing. It used to take a long time to process the claim once you sent it in but now I just sent my latest one in and had my reimbursement back in 5 days! I've been with them since 2019 and they only get better. I love my unlimited with 90%reimbursement for both my Frenchies. Only way to go with my little furbabies!!
Happy PetsBest customer
"I decided to invest in Pet insurance when I had only one dog in the spring. When I got my second, I added her. So far no regrets! Everything is very clear and easy to navigate. Very Happy with PetsBest!"
First Time Experience
This was my first time ever having to file a claim. After spending all night in the vet ER i was exhausted and overwhelmed after spending a great deal of money. This filing process was very easy and gave a moment of peace knowing that I was able to handle something in this experience so easily. My answer from insurance came back fast and the return came fast. Thank you PetsBest.
Insurer: Pets Best
By: Alex
Pets Best is the best
Given everything we hear about the insurance industry right now I honestly feel like the best experiences I have are consistently with Pets Best. The app, claims process, and reimbursement are all transparent, easy to navigate, and quick to make a clear decision. I recommend your company and its wellness component to every pet owner I know.
Insurer: Pets Best
By: Jeanne
Don’t be fooled
Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.
Insurer: Fetch
By: Tom Austin
Worst insurance ever
Make sure u sit through and read every single fine print. They make you pay for the insurance up front which is understandable but don't even think about submitting a claim for the first month it will be denied as they claim to have a waiting period before u can even use their services
Insurer: Pets Best
By: Jessica
Satisfactory service
Ultimately, I was reimbursed for my dog's emergency care, minus the deductible. The process took several weeks.
Insurer: Embrace
By: Alice