209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helpful and kind…
Rebecca answered all of my questions clearly and professionally while still being personable and incredibly kind!
Insurer: Prudent Pet
By: Ashley
It's ok
I am spending more on Insurance then at the vet. I am not sure the cost is worth the benefit. The APP is easy and submitting for reimbursement is quick. Again, not sure it is worth the price, though.
Insurer: Spot
By: Patricia
User Friendly Process
Easy process and site navigation to complete claims.
Insurer: Embrace
By: Harvey Rocha
They are pretty quick to reimburse as…
They are pretty quick to reimburse as long as you scan all the right paperwork
Insurer: Spot
By: Christina Blodgett
Great claim service.
The claim was handled in a very short time and the payment was a direct deposit making it easy to finalize.
Insurer: Spot
By: Dave Rhodes
Very helpful team!
I am a new Pumpkin customer and needed help figuring out the claims process. They were extremely caring, helpful and efficient. I am very appreciative!
Insurer: Pumpkin
By: Deb McElroy
Peace of Mind to protect your beloved animals
We have four dogs insured with PetsBest, and their coverage has been invaluable. Two of our dogs required surgeries, and one was hospitalized in the ICU. During these challenging times, knowing our pets were insured gave us peace of mind. PetsBest consistently supported us, approving reimbursements every time without the typical hassles associated with insurance claims. While there is a waiting period for reimbursement, this is standard across insurance providers. I highly recommend PetsBest to anyone who wants reliable protection for their beloved pets.
Insurer: Pets Best
By: Fatma T.
Great idea, but no reimbursements
The policy language is so vauge, that it allows much to be interpreted by Pet's Best. After being loyal customers for almost five years, we are hit with claim denial after claim denial. Who knew a dog aspirating on liquid (drinking too quickly) would not be considered an accidental injury? The veterinary medical books certainly say so, but the experts at Pet's Best were quick to slap the denial stamp down. Don't give up on claim denials; try your appeal and if they continue to deny, file a complaint with your State Department of Insurance. We must hold these companies accountable for collecting our premiums but refusing to pay claims. Do yourself a favor and just move the money that you would spend on inflated premiums into a high yield savings account. At least then, you'll be confident that the bill will be paid.
Insurer: Pets Best
By: Justin Young