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Best pet insurance company that I've come across. Easy to work with, easy process, the rules are clear. If it weren't for their service, my pup would've been paralyzed for life. Highly recommended.

Excellent and prompt claim service. Easily navigated web site and app.

We had only been with Trupanion for a few months when our dog became very ill and had to be hospitalized for 12 days. Trupanion ended up paying for most expenses and we are truly grateful. Everyone we dealt with was helpful and we are glad we switched to Trupanion!!

I always tell new pet people that if they can afford it, get pet insurance as soon as possible. When we adopted our dog Luna in 2014, I researched all the major insurance companies. The main differences among the companies had to do with cost, the deductible (per condition versus annual), and the approval process. I decided on Healthy Paws because while new to us, our dog was an adult and formerly stray, so I didn't know what we'd face in the first year (injuries, various illnesses??), so an annual deductible made more sense to me, in case there were multiple different vet visits. While Healthy Paws doesn't offer a pre-approval, it's been super easy to file claims. If for a vet visit, their office can email the Healthy Paws claims department directly; if I'm picking up medication, I can submit a claim online. Healthy Paws has always reimbursed us very quickly (like 1-2 days) and has covered dozens of claims at this point for surgeries, medical tests, and prescription medications. I've never had a claim denied that I expected would be covered. Any time I've needed to call Healthy Paws to check in about a quote from my vet's office, or straighten out my paperwork (lately sometimes I've needed to make multiple claims per week and have mixed receipts, oops) -- the customer service representatives are SO nice, SO lovely to talk to, and are clearly animal lovers who are happy to help pet people out. Over the past year Luna has been really sick and it's been *such* a relief to know that Healthy Paws will cover the various tests our vet has proposed -- it makes taking care of a pet so much easier. It's definitely been a good financial decision for us to pay for insurance since 2014; the reimbursements have outweighed the cost as Luna has gotten older and had health issues. I would definitely recommend Healthy Paws to other pet people! Thank you so much!

I bought puppy health insurance not knowing I would need it so quickly. On day 17 (2 days after the waiting period ended), my puppy became ill and spent 4 days in the hospital in ICU care. Healthy Paws stepped in and supported the claim. I was thrilled and it gave me a great peace of mind.

We have had healthy paws for a few years now with both of our dogs. This is the only insurance company I've ever worked with that has personally reached out after any surgeries to check on our dog's health. I was pleasantly surprised when I received a personalized email asking how our dog Ralph was after a minor procedure to remove a lump. Their app is extremely easy to use and I've never run into any problems. The claim process is also easy to follow and I have never had any issues. Reimbursement was received within 1-2 business days. Would highly recommend this insurance company.

My Labrador retriever got a foxtail in her nose that has been hard to locate for removal. This has meant a repeat visit to the vet. My dog will require a rhinoscopy tomorrow. Trupanion has provided immediate coverage for each procedure. I could not be happier with the way this has been handled.

Thankful for the excellent coverage provided for our 12 year Baxter. He has several serious medical problems that require specialists and medications. Our coverage allows use to provide the best for our boy. Thank you Trupanion

Thanks for making the claims process smooth and as advertised! I strongly recommend Trupanion to all of my friends and colleagues and hope they do business with you, as you clearly have your heart in the right place!