219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Requesting coverage for newly adopted…
Requesting coverage for newly adopted puppy with no medical history. Still waiting for determination.
Insurer: Nationwide
By: customer
I have placed two claims and inputted…
I have placed two claims and inputted all documentation. Both claims get denied. The dog was a rescue and is only a year old so we do not have extensive history. I inputted every document we have including all doctors notes but still no luck. Why do I have insurance if you cannot use it? Policy is WAG0575000-01. Claim numbers 005437452 and 005458142. The first states heartworm which the claim has nothing to do with. These claims are only for xrays taken. So disappointing.
Insurer: Fetch
By: Rick Redman
Dusty's Claim
This was our first experience filing a claim with Pet's Best insurance. The experiences very easy. Their web site is very thorough and explained how to file a claim. We filed a claim along with a copy of the vet's paperwork for Dusty's wellness check and soon received a check from Pet's Best. I highly recommend Pet's Best for anyone considering purchasing pet insurance for their pet.
Great insurance and a wonderful bunch…
Great insurance and a wonderful bunch of people to work with. A pleasure to call and ask for any information or help. I am totally sold on ASPCA insurance as my coverage for my babies. Thanks guys.
Insurer: ASPCA
By: Robert Pawling
Customer Service was fantastic!
Customer Service was fantastic!
Insurer: Nationwide
By: Julia Haims
Great pet insurance
Great pet insurance, easy to file claims, and they respond quickly.
Insurer: Pumpkin
By: Shiloh
Greedy and Exploitative – Avoid at All Costs!
Healthy Paws used to be a great company, but greed has completely taken over. I’ve insured my two dogs with them for nearly a decade, since they were puppies. At first, the price increases were small—$35 per pet per month, then $45, then $65, then $90. Every year, the cost crept up, but I stayed loyal, thinking it was just inflation. Then, after they were acquired by a larger company, they went full-on exploitative. My monthly premium was already an outrageous $243 for both dogs. But now? They expect me to pay $530 per month—more than double! No changes to coverage, no justification beyond their corporate greed. It’s clear they’re preying on loyal customers with older pets, knowing we have fewer options because of pre-existing conditions. It’s disgusting and unethical. They’re banking on pet owners feeling trapped. Well, I refuse to reward this behavior. I’ll find another insurer—even if it costs more—just to ensure my money doesn’t go to a company that puts profits over pets. Do yourself a favor: stay far away from Healthy Paws. They don’t care about your pet—only your wallet.
Insurer: Healthy Paws
By: Sinan Y
very consoling during my loss
They were very consoling during the loss of my cat. Explained details and then reinstated my other cats policy that was not reknewed
Insurer: Nationwide
By: wendy
Easy claim submittance
Easy claim submittance, service has been friendly and timely. Much appreciated and I refer family and friends.
Insurer: Spot
By: Sandy
Wonderful phone call!
It was a very emotional call for me as I have been dealing with a lot in terms of vet visits for a very long time. I’ve been thinking about pet insurance for a long time and I was grateful to have had this agent pick up the phone. She was clear with her answers and she never made me feel like I had a silly question, nor made me feel bad for getting emotional over the phone. She knew I was going to the vet right after I got off the phone with her so hopefully she sees this little update as well! My cat has had a very long line of G.I. issues that we haven’t been able to figure out for a very long time and today we found out it was tapeworms that he could’ve had his whole life! Who knew that they were very hard to detect apparently. This could’ve been his problem all along! So if you do see this, he’s going to be ok and we are getting it taken care of. Knowing I’m going to have pet insurance to back me up in the future is definitely going to help me sleep at night as well. Thank you for a wonderful phone call!
Insurer: Prudent Pet
By: Grace