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235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 13, 2024

horrible expereince

I had healthy paws years ago for our previous pets and it was great, but I got it for our 2 new cats and so far it is has been horrible. Every single claim they reject for reasons that don't make sense. (They either say it is preventative when it is a test for symptoms) or they say it was during our waiting period when it was weeks after. Or when I send vet records (what the vet gave us) they say it isn't the correct records. Clearly just trying to give the run around and not pay. Really disappointed.

Insurer: Healthy Paws

By: Nicki

Useful
Latest 1 comments
Posted: | By: The Healthy Paws Team

Nicki - We’re sorry for any frustration during the recent processing of your claims. After a thorough review of your account, there was some confusion regarding the notations in your pet’s medical records. Our team reached out to your veterinarian for the necessary documents for clarification. Our team worked with a senior claims processor and your claims have been processed. The denied claims you spoke of in your review were also appealed and processed.

December 13, 2024

speedy response

speedy response

Insurer: Embrace

By: DIANE

December 13, 2024

Mr

Insurer: Pets Best

Veterinarian: Palm Springs Animal Hospital

By: Thomas

Useful
December 13, 2024

Pets Best it's just a scam!!

I filed a claim under illness and allergies that it is covered supposedly by Petsbest, after taking my Dog to the vet showing skin allergies and got a prescription for it. After filing the claim it took like 3 weeks to get an email back saying "sorry for the delay, we are processing your claim now" then after another week I got denied on the claim. They just waste my time holding the claim for another month to get another monthly payment and then denied the claim. Be careful read before picking a pet insurance. And totally skip Petsbest scams!

Insurer: Pets Best

Veterinarian: Animal Health Clinic

By: Jaime

Useful
December 13, 2024

Simple platform and ease of use.

Simple platform and ease of use.

Insurer: Embrace

By: Troy

Verified December 13, 2024

They don’t message back when you…

They don’t message back when you message in on the app with questions about how they handled the claim and breakdown. I have written to them at least twice inquiring about two different topics and have never received a message back

Insurer: Embrace

By: Elisa

December 13, 2024

Very grateful for Pets Best!

Such fast turn around and a wonderfully easy process to file a claim!

Insurer: Pets Best

By: Kristie Summerrill

December 13, 2024

Laci

Quick response and payment according to my policy.

Insurer: Pets Best

Veterinarian: Gardner Animal Hospital

By: Mike

Useful
December 13, 2024

So easy to send invoices for wellness

So easy to send invoices for wellness

Insurer: Embrace

By: Jean

December 13, 2024

Claims are given immediate attention

I appreciate the expeditiously manner in which claims are addressed.

Insurer: Embrace

By: Sharon Vann

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