With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
Our first claim was approved in a few days and I received a check about a week and a few days after Nala's visit at the vet.
I have to say I was searching and investigating pet insurance companies to see which would offer the coverage we needed for our new 11 week old maltipoo. Pet First is a part of Met Life so I read the reviews and looked at their coverages and decided to give them a call. The representative was very helpful. I bought a policy that covered illness and accidents and the 360 coverage for routine visits - 100%. The illness accident coverage was at 90%. Our puppy went for her visit and had a fecal test, exam, treated for fleas, had two vaccines. Our claim was approved a few days later after the vet submitted the claim for us. We received the refund about 2 weeks later, if that, in the mail. I was honestly surprised that the process was that easy. Remember, they do not pay for pre-existing conditions when you first take your pet in. They explain that when you call. I would say if you're looking for reliable coverage for your pet - try Pet First - first. They covered our pet as stated. We had to rehome our pet, however, I can't say enough about Pet First.
I am so glad I got insurance early on for my pup, so far we’ve had to use it twice as she has GI issues. The claim process is super easy through their app, just submit a picture of your receipt and all set! The current premium is actually not that bad considering how much we have been using it, just wished it covered the examination fees. But overall great customer service!
My cats have been insured with Embrace for 3 years. Unfortunately one of my cats developed lymphoma. Embrace processed every single claim in a timely manner always enclosing a detailed EOB and a personal note. My other cat Jasper without warning collapsed and it turned out he had an inoperable mass and had to be put down. The diagnostics and hospital bill was steep and Embrace quickly processed the claim and the adjuster enclosed a warm note of condolence which touched our family. A great company with fair rates.
We adopted / rescued our first family dog in June of 2020. As new dog owners, we wanted to be prepared for our new addition as much as possible. This included finding the best Pet Insurance. A co-worker with two dogs mentioned Healthy Paws and spoke very highly of the coverage, cost, and customer service. Given her positive experience we reviewed the offerings through Healthy Paws and looked no further. The policy we chose covers 90% of medical costs due to injuries / accidents and has a $250.00 deductible. A couple of weeks ago our dog suffered an obstruction and we had to take her to the Animal Hospital. After a full day of treatment we paid our bill and requested the appropriate invoices. When we told the Animal Hospital that he had pet insurance through Healthy Paws, the technician stated that they were one of the best insurances to work with which instantly gave me a sense of relief. The following day I opened our claim through the Healthy Paws app, took pictures of the invoices, and submitted my claim. Almost instantly I received an email from Healthy Paws asking for medical records (which the Animal Hospital sent to them), two days later our claim was processed and closed, and about 1 week later we received reimbursement. Honestly, I feel like our dog has better health insurance than we do! Healthy Paws also recently reached out to check in on our dog and that was a nice surprise. I am more than happy with Healthy Paws and lucky to have found such a great company.
Excellent insurance for the price, great customer service!
Healthy Paws Pet Insurance has been one of the best things I could have purchased for my pets. All of my pets 3 dogs, 1 cat have Healthy Paws. Not only are they responsive, they are nice and are really fair price. My dogs are large breeds so their bills are not cheap. Healthy Paws has processed every single one of my claims in a timely fashion and you can call them and talk to them about billing or if you disagree with a claim. They are very nice and very helpful. Overall they have been fantastic. I really wished they had some form of dental plan for dogs it would make it fantastic.