209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 11, 2025

Denying claims that should be covered

Denying claims that should be covered, I am wasting my time with a 2nd appeal

Insurer: Pets Best

By: Jenny McCarthy

January 11, 2025

Everything takes forever and they are very difficult to get ahold of.

They say 3-5 business days but it ends up being 3-5 weeks and then randomly they'll send you an email weeks later that they're missing a document, which more often then not, they already have. And then because they put stuff on hold, once you contact them again, the entire process starts all over again and you have to wait another 3-5 weeks. It's extremely inconvenient/.

Insurer: MetLife

By: Christian

Useful
January 11, 2025

Healthy Paws - Claim Reimbursement

I have had Healthy Paws insurance for 6 years and had never filed a claim. Recently my labradoodle had a GI infection that required a few visits to the vet hospital. After the visit I logged into the Healthy Paws site to file a claim and was very surprised to learn how easy it was to submit a claim. I believe I received a message that my claim was approved within a week and a week later had a check for the amount. I highly recommend Healthy Paws for your pet. If something significant should happen to your pet it is nice to have the piece of mind that there is some coverage and financial reimbursement for the visits.

Insurer: Healthy Paws

By: Hal

Useful
January 11, 2025

Pets Best! For sure name says it all.

Easy, timely, respectful!

Insurer: Pets Best

Veterinarian: West Shore Animal Hospital

By: Adria

Useful
January 11, 2025

The website is user friendly.

The website is user friendly and not overly complicated. I have always had a good experience with submitting claims.

Insurer: Embrace

By: Cindy Morrow

January 11, 2025

Claim process was very easy to use and…

Claim process was very easy to use and took only a few minutes to complete.

Insurer: Embrace

By: Steven

January 11, 2025

Today I spoke with the most helpful and…

Today I spoke with the most helpful and compassionate Associate, Rachel, who went above and beyond to make sure my needs were met. I really felt like me and my dog were in great hands, and she had a very compassionate and comforting candour!

Insurer: Fetch Canada

By: Jennifer Boychuk

Verified January 11, 2025

Professional and compassionate people…

Professional and compassionate people who handled my claim promptly. Exceptional experience.

Insurer: Embrace

By: Patricia

January 11, 2025

Submitting vet and grooming bill.

While the vet claim is straight forward, it’s not as easy setting up a grooming claim.

Insurer: Embrace

By: Virginia

Verified January 11, 2025

Very easy to file claim and fast return…

Very easy to file claim and fast return on benefits

Insurer: Embrace

By: DJ Hoppe

Compare top pet insurance providers plans.