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Simple coverage for the most important stuff
Healthy Paws is a nice, simple, no-frills insurance provider, which is what we prefer. We'd rather pay a lower premium for unexpected issues than get all the bells and whistles covered. Healthy Paws pays out claims really fast--often within days. Submitting claims is easy. The coverage is fair and reasonable. So far, none of our claims have been unfairly declined. Goober is doing much better after the surgical removal of a foxtail from a lymph node in his neck. We are grateful that the exorbitant cost of pet care was one less thing we had to worry about, thanks to Healthy Paws.
Insurer: Healthy Paws
By: Lucy Dotson
It seems every time I submit invoices…
It seems every time I submit invoices from the vet with both of my dogs on one invoice, there is always some sort of issue. One dog will get paid out, then there's an issue with the other one's payout, or the payouts will both lag. I end up calling the CSR's multiple times to tell the same stories a million times. The CSR's are very friendly and try to be as helpful as possible, but I also get different stories as to what's going on with my claims. I could go on and on about issues I have had with almost every claim I have submitted since I I started with MetLife, but I am not. Going forward to make life easier for myself and the adjusters, I will submit one claim per dog, even if they are receiving the same exact treatments.
Insurer: MetLife
By: D.D.
Very easy user interface.
Very easy user interface. options and effects are clear simple enrolment process
Insurer: MetLife
By: Danny Wu
Was able to understand everything and…
Was able to understand everything and know which policy is best for my pet
Insurer: MetLife
By: Barbara Pellerito
Claims process was quick and easy.
Claims process was quick and easy.
Insurer: Spot
By: Ted Sparks
Good customer service and claims payment
Healthy Paws has paid two claims over the years and since I own four dogs, there are occasionally expensive procedures. Customer service is very good and claims are paid promptly. I recommend them to any pet parent.
Insurer: Healthy Paws
By: Richard Maguire
Solid pet insurance
Transparent coverage, reasonable pricing, easy to use portal, real people answer the phone, prompt reimbursement. I've had pet insurance for years and have never had to use it until now. Grateful we have Spot. Get your pet insured before issues come up and keep them insured!
Insurer: Spot
By: Kristofer F
Monte
Actually I purchased a puppy where I'm going to get one month insurance for my puppy Monte. From MetLife I decided to stay with you so far it's been easy
Insurer: MetLife
By: Ronald Koselke
Always a seamless process getting…
Always a seamless process getting claims paid.
Insurer: MetLife
By: customer