Scam
Awful company. Took our money and denied every invoice. Pieces of you know what.
- INSURER:
Pets Plus Us
- POSTED: 04/10/2023
- BY: Leroy
- BREED: English Springer Spaniel
- AGE OF PET: 0 - 3
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Please.... look elsewhere!!
I don't think I have enough space to write all of the issues that I came across when dealing with Pets Best! The name implies that they're going to take exemplary care of your animals and their families. When, in reality, they take exemplary care of their own checkbooks! They will do everything in their power to deny your claim. Even when you follow the instructions given to you by a Pets Best representative, they still deny your claims. I could've even handled the funds going towards my deductible, but they flat out denied everything ~ after I was told exactly how to take my cat to the vet and apply for insurance by their representative. Steer clear of this company!!
- INSURER:
Pets Best
- POSTED: 04/10/2023
- BY: Cali
- BREED: Calico
- AGE OF PET: 7 - 10
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I’m so glad…
I’ve carried insurance on my Shih Tzus for approximately 8 years. I’ve never used it, but always felt secure it was there if needed. As they got older and the premium slowly increased, I’ll admit, I wondered if it was economical. Then it happened. One of my Shih Tzus developed cancer and needed chemotherapy. It has been so easy filing claims, and they’ve been so helpful answering questions. I can’t recommend MetLife high enough.
- INSURER:
MetLife
- POSTED: 04/10/2023
- BY: Sharon
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Trupanion is incredible!
We got Trupanion when we rescued our boy Wilson in September 2021. We didnt really think we would need it but thought it better to be safe than sorry. That was the best decision we could have made. Trupanion has been incredible over the last 18 months - the peace of mind that they offer is worth every single penny and more!! Thank you for being so easy to work with. We'll never have another dog without Trupanion!
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Renee
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Enrollment steps
Several enrollment steps including payment, profile, and Edit capability hung-up and donât know why.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Bill
- BREED: Miniature Australian Shepherd
- AGE OF PET: 0 - 3
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Repeat Usage. Excellent Experience!
Our vet submitted our claim and we had a response with the coverage amount within 24hrs. Received reimbursement in less that a week. Excellent service!
- INSURER:
Trupanion Canada
- POSTED: 04/10/2023
- BY: Melissa
- BREED:
- AGE OF PET: 0 - 3
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100% Satisfied Customer
The claims process with Trupanion has always been executed in a timely manner and with ease. Iâm so glad I chose Trupanion!!
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Sarah
- BREED:
- AGE OF PET: 0 - 3
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Enrollment Process
The enrollment process was simple.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Nicole
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Simple and Easy
Very easy website to navigate.
Simple signup and great customer service.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Rebecca
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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