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Was not paid for operation because…
Was not paid for operation because there were no pre existing vet visits. To me that means no pre-existing problems. Canceled my coverage after receiving no help. Would not recommend this company.
Insurer: Prudent Pet
By: Sharon Good
Peace of Mind
MetLife Pet Insurance is always quick to respond to my questions and easy to file a claim. This gives me great peace of mind that my pet’s health is as great a priority to them as it is to me.
Insurer: MetLife
By: Sherri Nelson
My policy went from $76.77 to $91.65, Trupanion is criminal
My policy went from $76.77 to $91.65. I cancelled the policy as a result and went to Pets Best. Trupanion continued to charge me for 7 months eventhough I had cancelled due to a loophole where they called me and LVM to be sure I really wanted to cancel although I was already confirmed as cancelled. Because I didn't call them back, they kept my already canceled policy active over $700 bucks! They won't let me hear the call where I canceled and are refusing to refund me. Very angry and disappointed in them. DO NOT USE THEM.
Insurer: Trupanion
By: Angela Fagin
Easy and Fast Process
The ease of filing a claim and how quickly the claims were paid were a relief during a difficult period in the health of my pet. Gave me one less thing to worry about.
Insurer: Trupanion
By: Kim
I sent in a claim and it was very easy…
I sent in a claim and it was very easy to do online. The response was very quick as was the refund.
Insurer: Pumpkin
By: Brenda Rothermel
It was incredibly easy to submit a claim.
Our expecience with Spot has been nothing short of great! The website is easy to navigate, and submitting a clain has been very easy. I would highly recommend this pet insurance provider to all pet owners.
Insurer: Spot
By: Betty Pugh
My online sign in was non functional
My online sign in was non functional. I had some very useful resolution from the insurance rep and his technical team. I was able to recoup an expensive vet visit for the injectable medications used to treat my wonderful dog!
Insurer: Trupanion
By: Elizabeth
Always prompt, good customer service but price has increased more than 2 fold.
Although you have good customer service and are prompt replying your increase in monthly insurance for 2 dogs and 1 cat makes it prohibitive for many of my companion animal clients that I refer your company to. Also, there should be an option for medication insurance. I always hear that insurance for humans keeps going up so does for animals but that doesn’t make it right.
Insurer: Trupanion
By: Dani
Great customer service
Great customer service. Fast processing.
Insurer: Trupanion
By: Renee Marks
Dog’s surgery covered no problem!
I was so relieved when my dog’s surgery was covered no problem. We are so so happy.
Insurer: ASPCA
By: Maria Lombardo