Trupanion is a very dependable pet insurance company.
Trupanion is a very dependable pet insurance company.
- INSURER:
Trupanion Canada
- POSTED: 05/27/2023
- BY: Pierre
- BREED:
- AGE OF PET: 0 - 3
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Claims are easy to submit.
Very easy to submit my claims using the app.
- INSURER:
Trupanion
- POSTED: 05/27/2023
- BY: Rebekah
- BREED:
- AGE OF PET: 0 - 3
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Great value!!
Easy submission, fast response
- INSURER:
Trupanion
- POSTED: 05/27/2023
- BY: Melissa
- BREED:
- AGE OF PET: 0 - 3
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First pet insurance purchased
The pricing, coverage and deductible options seem to be fair.
- INSURER:
Trupanion Canada
- POSTED: 05/27/2023
- BY: Tanya
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Que de bons mots
Tres bon service. Réponses aux questions intelligentes et pertinentes. Pas dâhésitation. Excellent avec Lucie. Merci
- INSURER:
Trupanion Canada
- POSTED: 05/27/2023
- BY: Michel
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Good...but...
Everything was good with our claim but the time between when the claim was approved and when we finally received the refund was in too long..
- INSURER:
Trupanion
- POSTED: 05/27/2023
- BY: Phil
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is the Best!
As always, prompt response and quality service.
- INSURER:
Trupanion
- POSTED: 05/27/2023
- BY: Vickie
- BREED:
- AGE OF PET: 0 - 3
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Thank you for the past 10 years
I purchased Accident and Illness Insurance protection plan for my cat Dazzle back in 2013. As requested by Pets Plus Us, we took Dazzle to a vet and did a thorough examination to ensure there was no pre-existing condition. Fast forward to 2017, Dazzle was diagnosed with Diabetes and suffered a life-threatening condition called ketoacidosis. We had no choice but to send Dazzle to a pet ICU for a couple of nights. Thanks to the protection offered by Pets Plus Us, we were able to obtain all urgent medical assistance Dazzle required, without being overly concerned about the medical bills. Since then, Pets Plus Us had continued to provide reimbursement for routine Diabetes medication and treatments. in May 2023, Dazzle ended his 6 year battle with Diabetes and we submitted the last reimbursement request with Pets Plus Us for cremation expenses. As always, the claim process was smooth and fast. Following the final reimbursement, Pets Plus Us sent us a sympathy letter, cancelled our policy and backdated to Dazzle's day of passing in the most efficient manner.
In conclusion, I thank Pets Plus Us for the service and protection they provided for Dazzle for the past 10 years. For the other reviews that indicated issues with the claims, I would suggest you to follow the process and document requirement in the insurance document. For all past 6 years of my claims experience, all claims were processed and reimbursed with 2 calendar weeks. There might be 1-2 incidents where it took 3 weeks. If your wait time is prolonged for the claim reimbursement, maybe check with your vet to see if they sent in all proper documentation as requested.
- INSURER:
Pets Plus Us
- VETERINARIAN:
Erindale Animal Hospital
- POSTED: 05/26/2023
- BY: Ruby
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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