Well organized company
My experience with MetLife has been very positive so far. Great live customer service which is not common in today's world. Claim process is very easy. All claims are promptly paid.
- INSURER:
MetLife
- POSTED: 12/18/2022
- BY: Paige
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Easy to sign up and perfect affordable coverage
Easy to sign up and perfect affordable coverage
- INSURER:
Trupanion Canada
- POSTED: 12/17/2022
- BY: Genista
- BREED: Sphynx
- AGE OF PET: 0 - 3
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Easy as 1 2 3!
Enrolment was easy, efficient and fast. Thanks Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 12/17/2022
- BY: Ally
- BREED: Domestic Mediumhair
- AGE OF PET: 0 - 3
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Trupanion Helped Save our Lucie
Prompt response to claims.
Friendly Staff
- INSURER:
Trupanion
- POSTED: 12/17/2022
- BY: Rhonda
- BREED:
- AGE OF PET: 0 - 3
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Fast and Simple!
Because enrollment was fast and simple!
- INSURER:
Trupanion
- POSTED: 12/17/2022
- BY: David
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Problem setting up on-line acct
Sales rep was very helpful and patient. My main problem was trying to set up an online account. It kept rejecting my password. I called a service representative and neither of us to get it to work. Also after I gave the sales lady my info abd set up the deductible to be adjusted after 30 days, I still kept getting emails telling me I needed to do something or my insurance would lapse after Jan 16. Again I called another customer service representative to see if I was completely enrolled and had done all I needed to. I think I got 5 emails after spending an hour on the phone with your agent. Just unnecessary emails to have to go through to make sure I had done everything.
- INSURER:
Trupanion
- POSTED: 12/17/2022
- BY: Christy
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great coverage with easy enrolment
It was easy to enroll and it seems like excellent coverage for my pet.
- INSURER:
Trupanion Canada
- POSTED: 12/17/2022
- BY: Carol
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Great customer service
The service rep was very nice
- INSURER:
Trupanion
- POSTED: 12/17/2022
- BY: Ann
- BREED: Cavapoo
- AGE OF PET: 0 - 3
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Initial Enrollment Opinion
The service/sales tech on the line was very thorough and informative. No evasive answers or red tape. Made me feel comfortable and confident about the insurance plan.
- INSURER:
Trupanion
- POSTED: 12/17/2022
- BY: Charles
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Signing up for Trupanion Pet Insurance
Signing up was not much trouble. Also spoke with someone via telephone
- INSURER:
Trupanion Canada
- POSTED: 12/17/2022
- BY: Cassie
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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