209,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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definitely not for exotic pets
There are very few exotic pet insurances out there, and I was told metlife was the exception. I was told wrong. I have had multiple complications and misinformation about my policy and what it covers from the moment I got my quote. I was told my policy would cover spay/neuter over the phone, but now I am told it isn't covered, and I am out 4,000 dollars with no assistance. (I have a rex rabbit btw)
Insurer: MetLife
By: Gabrielle
Best pet insurance
I was able to give my dog the care he needed to save his life thanks to Healthy Paws. The claims process was simple, and reimbursement was fast. I could not ask for better service or care during a stressful time. There are no words to express my gratitude to my pet insurance company.
Insurer: Healthy Paws
By: Kai
Better to not have insurance
They hide everything in the fine print. Their accident and illness plan doesn’t cover the emergency exam portion of your emergency visit which is often half of the price of taking your pet to an emergency vet. They also only pay $150 towards spay/neuter and won’t cover anything that is labeled as pre-op such as medications or the pre-op visit, even though they advertise covering spay/neuter. We paid $71/month for 9 months with a new puppy (lots of exams, vaccines, office visits, neuter, and emergency visits) and got reimbursed a whopping $200 total in that time because nothing is covered or even counts toward your deductible. It makes more sense to not have this insurance.
Highly recommend
I recommend Embrace Pet Insurance to everyone I know. They have been great with all our dogs. The claims process is very easy!
Insurer: Embrace
By: Hannah Phippen
Reimbursement takes way too long.
The 1st time we took our dog to the vet after getting onto Embrace, our reimbursement was deposited into our bank within 2 or 3 DAYS! This 2nd visit, 3 months later, was much higher than expected. We need that reimbursement , but we’re told online that it could be 1 MONTH. We need it deposited ASAP - not a month later. If this is what to expect, then maybe we’ve made a bad choice.
Insurer: Embrace
By: Carole
we have 4 pets insured by fetch
we have 4 pets insured by fetch—2 young cats, and 2 mc nab herders, 2 and 11yo. every few years i check other pet insurance company pricing and coverage, and stick w fetch because i can speak w a live rep for help, fetch keeps its word on coverage, and fetch pays out. last saturday, megan took my call, was friendly, kind and professional. she corrected organization of submitted documentation so that duncan’s surgery preauthorization was completed today. we are grateful for fetch and let our vet know how happy we are!
Insurer: Fetch
By: vicki ronaldson
My representative who I was speaking to…
My representative who I was speaking to was so helpful, so nice she explained everything
Insurer: Prudent Pet
By: terri.fertelcomcast.net
The reimbursement process is very easy…
The reimbursement process is very easy as. You just access your account online and file your claim and in a matter of 2-3 days reimbursement is direct deposited into my account.
Insurer: Spot
By: Jollin Gonzales
Never an Issue with EMBRACE
I have NEVER had a problem nor issue when submitting claims; requesting info; etc. The staff is amazing-- very concerned; always willing to help on any issue. Using EMBRACE completely negates my stress with my dog's health care costs - enabling me to be a better dog parent. I have been with EMBRACE for awhile and have NO plans of leaving! Thanks EMBRACE!
Insurer: Embrace
By: Kathy S
I called regarding my policy and was on…
I called regarding my policy and was on hold about 3 or 4 minutes until finally someone answered! I talked to 2 different customer service associates and both were professional, kind, patient with all my questions! I got all my issues resolved!
Insurer: Embrace
By: Karin Davis