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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Buyer be aware - Premiums Increase Yearly

I purchased a policy through Trupanion for my 2 dogs. They do raise their premiums yearly. Trupanion promise: “Once enrolled, pets stay insured regardless of age and coverage will not change.” Coverage won’t change but your premiums will increase. Buyer be aware.
  • INSURER: Trupanion US
  • POSTED: 02/19/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 1 - 8

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2

out of 10

bad customer service

Our dog came down with an eye condition that my vet felt was an auto immune disorder this was after we bought the insurance the insurance company requested the dogs medical records to ensure it was not pre-existing which I completely understand however my vet tried sending over the information twice by fax and showed me the fax confirmation pages and they kept continuing to claim they didn’t get it so my vet gave me the records I scanned and uploaded them to the claim and they still denied it saying they never got them very frustrating and when you try to call to get an answer you’re on at least a 45 minute wait no vets office that I am aware of can sit on the phone for 45 minutes trying to get through to somebody
  • INSURER: Pets Best
  • POSTED: 03/05/2021
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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1

out of 10

Pets Worst

They will deny most everything as pre-existing which I clearly don't agree with and they offer no evidence. Example - my dog was recently treated for a UTI, denied claim stating it was pre-existing. ? Really, his 1st every UTI was pre-existing. Thanks Pets Worst.
  • INSURER: Pets Best
  • POSTED: 02/18/2021
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Thank you.

The compassion, communication, and customer service on behalf of Star was outstanding. Thank you.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Poodle - Standard
  • AGE OF PET: Over 8 years

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10

out of 10

Verified Reviews

Disappointed

Very disappointed on coverage.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: Under a year

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10

out of 10

PetInsuranceReview recommened

They did what they said.

I don`t write reviews often, but this company stood behind their claims policy and covered my pooch when he injured a leg. Saying that, I will renew policy for next year. I purchased an accident only policy.
  • INSURER: ASPCA
  • POSTED: 03/19/2021
  • BY:
  • BREED: Standard Schnauzer
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Fast efficient processing of claims

Claims have always been processed in a timely manner. Trupanion updates you as the claim is process. Appreciate the fact that my vet can send the claim in directly.

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10

out of 10

Verified Reviews

PetInsuranceReview recommened

Trupannion FANTASTIC

They are fantastic,the response time unbelievable. From customer service very caring about your pet.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Mixed Breed Large (70–90 Lbs)
  • AGE OF PET: 1 - 8

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10

out of 10

Verified Reviews

Trupanion Test

Test
  • INSURER: Trupanion US
  • POSTED: 02/18/2021
  • BY:
  • BREED: Abyssinian
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Best insurance that you can customize to suit your needs, submitting claims is easy, and they reimburse me within a few days.

They are the absolute best. I switched over to them after bad service and lack of help from nationwide after my dog tore her ccl and had TPLO surgery. Heathy paws allowed me to customize my plan and submitting a claim is super easy on their app. Within a few days I have my reimbursement, sent directly to my banking account and an explanation of coverage. They also emailed to check on Kaiya after seeing a few specialists due to facial paralysis. They’ve made a very stressful time, much less stressful. I could get her the help she needed without stressing over how I’d afford it!
  • INSURER: Healthy Paws
  • POSTED: 02/19/2021
  • BY:
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: Over 8 years

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