209,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use online claims
Easy to use online claims, fast review and processing of claim.
Insurer: Embrace
By: Jennifer Griem
Claims filling are easy to fill out
Claims filling are easy to fill out. Clear instructions to follow Response time is adequate.
Insurer: Fetch
By: Anna marie Reynolds
Josh was polite and informative
Josh was polite and informative, and receptive to my sense of humour. He was a delight. He has a pet so he understands the care and time you put in to win their trust. We discussed the options that would best cover our furbabies.
Insurer: Fetch Canada
By: Laura Penberthy
Quick and so easy to upload
Quick and so easy to upload! We love fetch and they have great coverage plans for a good price compared to the market of pet insurance. This is our third company and we don’t plan on leaving anytime soon!
Insurer: Fetch
By: Leah
Asked me to pay back my reimbursed claims
ASPCA has been great... until last week... when they reached out to me saying they had made a mistake a few months back and "accidentally" approved several claims that I had over 6+ months ago that they now believe were potentially caused by a preexisting condition. Which is not the case. And they are now asking me to repay them over $600 in the next 30 days from reimbursements they made to me literally between 4 months ago and 10 months ago. Absolutely absurd and unacceptable. I am good about not submitting claims that are truly for preexisting conditions, so this is just very disappointing. Not to mention - I don't have the $600 that they reimbursed me a year ago?! I would understand more if it were from last month, but there should be a limitation on how far in advance they can ask for money back.
Insurer: ASPCA
By: KK Campbell
Not consistent! Adjusters make issues out of nothing.
I have submitted 2 claims through Fetch insurance. The first claim went through fine - no problems. The second claim came back flagged because an exam note from 3 years prior for my dog's annual vaccination appointment did not state her health status. Side note: this was the same medical record I used for her first claim that had no issues. Obviously if nothing was noted on her exam notes, nothing was wrong with her. They nit pick on big claims once you've paid your deductible - I called customer service and they were rude so I asked to cancel. I was transferred to another agent to cancel and she was confused to why this was even a problem - she reached out to the adjusters and stated there was no issues with my medical records and that if there was no negative notes for that appointment then to assume that she was healthy (common sense). If there are more issues with this claim, I will be cancelling. This claim has been pointlessly dragged out for weeks. To edit my post: the first agent I spoke to wasn’t per se rude, but very dismissive to the point I wanted to cancel and was happy to assist with that. The second agent I spoke to was very understanding and talked me out of cancelling. Update: edited my review from 1 to 3 stars. They were very prompt with processing my claim after the vet called them and said there’s nothing more to submit. I am hoping going forward I won’t have the same issues with her medical records if I need to submit future claims.
Insurer: Fetch Canada
By: Autumn
Very easy to submit claims and receive…
Very easy to submit claims and receive payment to my checking account.
Insurer: Embrace
By: customer
Wonderful peace of mind!
I had an extremely stressful few days after my vacuum cleaner dog got into some things he should not have. I felt so relieved to be able to seek care for him without the added stress of weighing the cost of medical care against his likely outcome. And best yet - submitting the expenses was easy, fast, fair, and a relief to receive.
Insurer: Embrace
By: Yungmoon Chang
Easy Peezy
Easy Peezy. Easy to file, customer support is terrific.
Insurer: Embrace
By: Daryl McIlwain
Healthy Paws is absolutely a must-have
Healthy Paws is absolutely a must-have. We have 3 pets on our policy, two big dogs who recently passed around pneumonia for over 2 months, one required hospitalization. Healthy Paws had our back the whole way. Instant claims processing, direct deposit of reimbursements within days (not weeks). Healthy Paws + 0% APR Care Credit is the way to go to ensure your pets get the treatments they need, right away. Right after our pneumonia scares, one of our dogs tore his ACL!! Over $8,000 in treatments and counting, and Healthy Paws once again had our backs. We feel so safe knowing we have a Healthy Paws policy, that our pets are protected no matter what. We are 100% Healthy Paws for lifers and recommend them to anyone that doesn't have pet insurance yet or doesn't like their provider.
Insurer: Healthy Paws
By: Driippy Void