With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
After an Initial Scare, Trupanion Came Thru
Although we were severely disappointed by Trupanion's initial "coverage proposal" on the pre-authorization for Willow's dental surgery today, and had even begun analyzing the merits of/justification for maintaining this 8+-yr old policy (5 pets to-date), the final coverage outcome was far more appropriate and agreeable. Specifically, the final claim analyst seems to have recognized the ridiculousness of applying multiple "deductions per condition" to different symptoms of the same basic condition (i.e. dental/gum disease), the treatment for which is the same (i.e. extraction). It wouldn't be reasonable to apply multiple conditions deductions for, say, an ill child simply because their illness manifested in both fever, diarrhea, and rash, now would it? Trupanion FINALLY came thru appropriately, as has been our general experience.
Fast response once the VET submits the bill. We have been so pleased to have Trupanion support when our cat is ill.
WE have told countless people about Trupanion... and many have followed up, and gotten insurance with Trupanion.
Healthy Paws has been amazing for our two dogs. They are easy to work with, quick to let us know what's covered and very quick to mail checks to us. Almost everything, except for a few pre-existing conditions, has been covered. Having insurance has created such peace of mind when our dogs get sick. Our one dog needed an MRI recently and it was so nice to know that we could afford to do it. Also, the app and website are so easy to use and they will even email to check in and see how our pups are doing!
We feel secure and confident with Healthy Paws Insurance!
We signed our puppy up for Healthy Paws insurance after switching over from another insurance company. We made the switch because Healthy Paws was much more affordable for basically the same coverage. We were also referred by a family member who has had great experiences with Healthy Paws while her pet has been very ill. We just submitted our first claim with Healthy Paws after our dog had some serious tummy issues that resulted in a $1,000+ bill. It was SO comforting to not have to think twice about giving the vet the OK to run the necessary tests when our pup was ill. Since we had Healthy Paws, we knew we would be able to cover the bill. After submitting the claim, we ended up being reimbursed in about two weeks. This was our first claim which typically takes longer to reimburse so we felt really happy with the quick turn around. Really happy with the choice we made with Healthy Paws!!
Enrolling my dogs with Healthy Paws was the best decision I could have made for them -- not only does insurance provide my family with peace of mind, but Healthy Paws in particular has given us consistently fantastic (and quick) customer service, no hassle claims, easy online access, and great rates. I highly recommend Healthy Paws pet insurance to any new and existing pet parent -- you won't regret it.
Save your money and buy your pet insurance else where. This is by far the worst insurance company. I recently had to file 3 different claims for the same bill because they just let the claim sit and let it expire. They are just constantly asking for medical records even if you submitted them already claiming they don't have it and need more information. It takes more than 30 days process the claim no matter how small the amount is. If you email them you don’t get a response which means you have to call and talk to different reps every single time. Today I got an email from them saying they are increasing the premium from 26 to 86 bc I apparently enrolled my dog as a mixed breed instead of French bulldog which i never did. Its hard to believe they are just finding about this after all this time given my dogs complete medical records from the primary vet at the time of enrollment back in 2019? I will be terminating the policy with them and I hope no one else goes through what I had to go through. Just awful!
Surprisingly Easy, great customer service, and no hidden clauses!
After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!