Excellent Customer Service
The claims process is always clear and prompt. Customer service is outstanding. The staff is very friendly a s helpful.
Did you find this review helpful?
Yes
No
Amazing experiences with Trupanion
Ease of processing claims through the vets office is amazing thank you for what you do.
Did you find this review helpful?
Yes
No
Happy dog, happy Mom ????
Very quick reply with communication. Very happy with this service
Did you find this review helpful?
Yes
No
I didn't expect to pay 10% after my Deductible but other then that it went really will.
I didn't expect to pay 10% after my Deductible but other then that it went really will.
Did you find this review helpful?
Yes
No
Joseph was great but 2 times prior I wasn't able to get connected? Could have been an internet issue with you because my internet was fine.
Joseph was great but 2 times prior I wasn't able to get connected? Could have been an internet issue with you, because my internet was fine.
- INSURER:
Trupanion
- POSTED: 07/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Thank you, Trupanion
Our Veterinary’s Office did the paperwork for us. Trupanion was prompt on repayment. Ringo has been covered most of his 12 years. This is his 3rd helpful claim. Thank you, Trupanion!
- INSURER:
Trupanion
- POSTED: 07/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
extremely helpful customer service
extremely helpful customer service
- INSURER:
Trupanion
- POSTED: 07/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great chat experience
I used the chat option, and was very pleased. The representative was very knowledgeable and helpful
- INSURER:
Trupanion
- POSTED: 07/20/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
