218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Simple online process easy to chose the…
Simple online process easy to chose the coverage you want and at a great price .
Insurer: Sonnet
By: Ian James
So far, so good
The process of getting set up with pet insurance has been very smooth, and has felt transparent and easy to understand. The customer service people have been very careful about listening to my questions and concerns and making sure that I get thoughtful and thorough answers. I am grateful that they're willing to do a medical history review before we try to file our first claim, so we understand what kinds of things we do have coverage for, and what kinds of things we would have exclusions for based on our pets medical history. I felt like the medical history reviews were very fair, not at all as if the company was trying to find ways to avoid covering things. And for one pet who had a medical concern that was still in progress, when the medical review was being conducted, a permanent exclusion was added to the policy. But the person who wrote the medical history made sure to tell me in the email that if our vet discovers the cause of the issue, and if the issue resolved completely, the exclusion can potentially be narrowed to a more specific exclusion, or changed into a temporary exclusion that falls off of the policy if the pet has 12 months without that problem. I appreciate that kind of communication and flexibility. It remains to be seen how satisfied I will be with the claims process since I have not yet needed to use my pet insurance. I am optimistic based on the great communication I have had with customer service up to this point. We will see if they are as nice to me when they need to pay me, as they have been when I was setting up to pay them.
Insurer: Embrace
By: Ms. Mears
Expensive kitties....
My cat needed to go to the vet for Behavioral problems and it was pretty expensive for his exam. I have had Spot for a little over a year and I never took advantage of getting reimbursed for any vet bills. I actually did for this visit because it was quite expensive. I have the app and it was so easy to use. My veterinarian supplied the paperwork I needed and I downloaded everything. I received notifications from Spot right away saying they received all that was needed. I was reimbursed for the percentage that was stated for the visit I had. I am so happy with this insurance and have it because I have 2 cats and it totally pays off. It definitely is worth it.
Insurer: Spot
By: Jen
This is my first time in over 50…
This is my first time in over 50 decades of owning an animal, that I've purchased pet insurance. I'm glad I have. It's given me peace of mind.
Insurer: ASPCA
By: RANDY Murray
Claim process is simple and…
Claim process is simple and reimbursements are fast
Insurer: Spot Canada
By: Milena Rocha Fontalvo
Spot has been amazing
Spot has been amazing. I've never had pet insurance before and I'm sure glad I did because my puppies were a mess at the beginning and Spot took care of more than I expected. I was really surprised. I'd never go without again. Spot is easy to use and the reimbursement is fairly fast. The customer service is great too. I had a couple questions regarding what they covered and the representative was so helpful and pleasant to talk with. Thank you again.... and I always recommend spot to my friends with pups
Insurer: Spot
By: Laura Ouellette-Ward
So kind during a difficult time…..
I had to cancel my coverage because our sweet little guy passed. Not only did Embrace quickly review and pay out my claims for Charlie’s final vet visits but the woman (Dana) I spoke with about cancelling my pet insurance coverage was so sweet and kind when I told her why I had to cancel. This was the first time I’ve used Embrace. When we’re ready for a new family member you can bet I will sign up again!
Insurer: Embrace
By: Lisa Snively
Easy to sumit a claim,also response was…
Easy to sumit a claim,also response was fast and efficient.
Insurer: Spot
By: Barbara DiLeo
So Grateful
Embrace has been soooo wonderful to work with! Our boyo had no pre-existing conditions, and we have had everything covered. The wellness plan is awesome. Advice... get good and high coverage when you first adopt! As he ages, expenses go up and we are likely to hit our max every year from here out.
Insurer: Embrace
By: Tracy Carpenter
very easy to submit and fast response
very easy to submit and fast response
Insurer: Spot
By: Gail Kucharik