209,084+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,084 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Absolutely Recommend
My pets have been with Nationwide for several years, and the company has done an outstanding job in caring for them. Because I received this pet insurance through my job, I am limited in the amount of coverage I can have, so I am switching to another pet insurer through which I can obtain a higher percentage. This is the only reason I am leaving. Based on my numerous experiences with Nationwide over the years, I absolutely recommend this company.
Insurer: Nationwide
By: Dolores Malish
Prompt payment
I am pleased with the amount that's been paid on my bills and they're very prompt with payment.
Insurer: Embrace
By: Sandy Perry
When you need it it helps
My Experience with Metlife Pet Insurance was as follows: Easy claim submission, document uploads through the app or email and a quick review period. But if you are a first-time claim submitter, I will warn you about the SOAP NOTES HELL LOOP. You can submit everything, but if you don't submit soap notes and previous medical records for your pet's entire life, the claim will be delayed or denied. That part was frustrating, but after all documentation was sent in, my claim was approved and paid fast directly to my bank account.
Insurer: MetLife
By: R
Happy Cat Parents
Embrace continues to be a huge blessing for our family. It takes a few minutes to submit the claim and in about two weeks we are reimbursed. Everyone with a pet should get Embrace.
Insurer: Embrace
By: Iggy’s Parents
Claim was handled in a timely manner…
Claim was handled in a timely manner and customer service was terrific.
Insurer: Pumpkin
By: Andrew Battiston
Simple, Fast Process
Simple, fast process. My dog needed surgery. I uploaded the paid receipt and filled out a claim right from my phone on the Fetch app. Within a few days the claim was approved and the reimbursement was deposited in my account. Highly recommend.
Insurer: Fetch
By: One Happy Dog Mom
No compassion, bad service, and a rip off.
I have had the worst experience with Spot Pet Insurance. I entered information for my cats into their online portal. When I logged in later to submit a claim, I noticed that not only was my information NOT there, but the names of two of my (recently) DECEASED cats were in the system! (both of whom were NEVER covered by pet insurance). When I reported this to them, they had very little interest or compassion. It took 5 calls and 2 months to have their tech department remove this perturbing information and have the correct information inputted. They told me I would have to wait to file a claim but assured me I had 180 days to do so. When the unexplained "glitch" was finally corrected in the system, and I submitted a claim, they rejected it outright. So in essence, they stalled on removing information in their system for 2.5 months, had me pay unnecessary insurance fees while they took their time, only to then reject the claim. Multiple calls, multiple emails, horrible robotic service. A waste of time, and money.
Insurer: Spot Canada
By: Sabina Sarin
Once again this insurance continues to…
Once again this insurance continues to fail when it matters most. I had to bring my cat in for a cardio exam, without it he can't get a dental appointment because the dentist won't risk putting him under otherwise. Fine, sure, can't do anything about it but bite that bullet. At least I have pet insurance, surely that will help! Ah but of course. Claim denied in full, not even a partial coverage or anything put towards deductible. This insurance charges more every year and covers less and less. Absolutely trash, won't be renewing.
Insurer: ASPCA
By: Katelynn