Quick payment.
It was easy to submit the claim and I received acknowledgment of the submission right away. Payment was made quickly.
- INSURER:
Trupanion
- POSTED: 09/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Easy to use Trupanion!
It was easy! Done at the end of the appointment right in the doctor's office. Easier than the prior insurance I had with my former pup.
- INSURER:
Trupanion
- POSTED: 09/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Amazing, looking forward to working with you
Payment did not go threw right away
- INSURER:
Trupanion Canada
- POSTED: 09/04/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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2 plus year policyholder
Overall pretty satisfied with the coverage but, not pleased that the premium increased almost immediately after making the first claim. I understand that’s how insurance works but, the premium should be a little less costly given what I know other people pay with different carriers.
- INSURER:
Trupanion
- POSTED: 09/04/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Friendly helpful great customer service
Friendly, helpful, great customer service
- INSURER:
Trupanion
- POSTED: 09/04/2021
- BY:
- BREED: Bloodhound
- AGE OF PET: Over 11 years
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Customer service is simply phenomenal.
Customer service is simply phenomenal. I have never spoken to someone who isn't friendly and wiling to help and knowledgeable about the issue that I was having.
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CLAIMS NOT PROCESSED
Company never responds to claims. I placed 2 claims for my cat's treatment. Neither one has been processed. Nobody ever answers their phone. Put on permanent hold and left my phone number for call back which never happened. Never even received the promised gift card for signing up. Will report to the State Insurance Commissioner.
- INSURER:
Spot
- POSTED: 09/03/2021
- BY: JEFFREY
- BREED: American Long Hair
- AGE OF PET: 7 - 10
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CLAIMS NOT PROCESSED
Company never responds to claims. I placed 2 claims for my cat's treatment. Neither one has been processed. Nobody ever answers their phone. Put on permanent hold and left my phone number for call back which never happened. Never even received the promised gift card for signing up. Will report to the State Insurance Commissioner.
- INSURER:
Spot Canada
- POSTED: 09/03/2021
- BY: JEFFREY
- BREED: American Long Hair
- AGE OF PET: 7 - 10
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No