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Not Compassionate after Pet Passing
**EDIT: Spot did end up resolving this issue, including full reimbursement and a hand-written letter. It seems like customer support aren't all fully trained on handling end-of-life cases with compassion, while others do.** Although they were fairly quick to payout claims, they charged us for a month of service after our pet was put down *before* our renewal date for our next month. We were originally told that we wouldn't be charged if our pet passed but then were charged without a guarantee for a refund (which we hope to get). We wish that our claims were handled with a bit more compassion as our pet passing was very sudden and unexpected.
Insurer: Spot
By: Natalie
Great online experience
Great online experience, quickly reimbursement, awesome costumer service. thanks
Insurer: Embrace
By: Marina Soriano
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker