5
out of 5
Verified
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5
out of 5
Verified
Great customer service, easy to file a claim.
Have spoken with representatives and they took great care to make sure i was satisfied with my service . Was very easy to file a claim.
- INSURER: Trupanion
- POSTED: 09/03/2021
- BY: Laura
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 7 - 10
1
out of 5
Avoid this company too!
Well, where do I even start with this horrendous company? They're worthless. They have deemed "vomiting" as a Pre-existing condition and excluded it for an entire year! Wait, what??!!?? ANYTHING can cause vomiting!!! My vet couldn't believe how ridiculous it was they did that! As far as I know, she's writing an appeal letter. However, thanks to this worthless company, now I can't get Layla tested for IBD!
Their adjuster even told me their insurance is "property"! Obviously, they see pets as "property" and NOT family!
This company was supposedly started by pet parents. Right, so if it was, then they totally turned greedy and only care about the money!
They also now have deemed Layla's pica as a permanent exclusion. Funny, she likes to tear up paper. My vet said that is just her behavior. So, if she accidentally ingests anything, I'm screwed.
Worthless company. All "pet insurance" companies are a complete scam. They are more than happy to take your money, but refuse to pay out claims.
Too many options and I regret not getting it the day I got Layla. I was overwhelmed and now I'm paying for it. Do yourself a favor and just start an emergency fund. You'll save the stress of battling with this worthless company and you can get your pet the care they need.
Sadly, all pet insurance is this way. I can't wait to get rid of this horrible company and if I could, I'd start my own company that actually understands pets are FAMILY and have way less restrictions. Please don't go with Embrace! Read their reviews on BBB! That says everything right there!
- INSURER: Embrace
- POSTED: 09/03/2021
- BY: Suz
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
1
out of 5
AVOID!!!
Avoid ASPCA at ALL costs! They are quick to deny anything they can as "pee-existing". They are underwritten by Crum &, Forster, which should say a lot right there. They claims that testing for an ear infection is related to anal saculitis! What??!!?? Don't believe all the 5 star reviews. They are written by their employees. Read the BBB reviews and Yelp reviews. One of the worst companies out there.
Actually, to be truthful, ALL pet insurance is a SCAM. They see pets as "property", NOT family. They're in the business of sucking us dry of our money and then denying claims. It is supposed to give us a peace of mind. It has been nothing but stress instead.
Please do your research and avoid ASPCA!
- INSURER: ASPCA
- POSTED: 09/03/2021
- BY: Suz
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Pleased with Coverage
Once again, I am exceptionally pleased with my coverage. I feel very strongly that Trupanion is the superior pet insurance company out there on the market as it really goes above and beyond. I find the company extremely quick at processing claims and truly appreciate the service I have received to date. Keep up the fantastic work!
- INSURER: Trupanion Canada
- POSTED: 09/03/2021
- BY: Tanya
- BREED: Dachshund - Standard Wire Haired
- AGE OF PET: 7 - 10
5
out of 5
Verified
Your service is outstanding, claim response is quick and the claims process is easy
Trupanion has handled every claim we have filled in the last 11 years for our dog Chevy. The process has always been easy and the response has always been professional and quick. I wish my own medical insurance could be this efficient! Thank you for your consistent and efficient handling of my claims.
- INSURER: Trupanion
- POSTED: 09/03/2021
- BY: Laurien
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
Felt like it
Felt like it
- INSURER: Trupanion Canada
- POSTED: 09/03/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Prompt claim review plus good communication
Prompt claim review plus good communication
- INSURER: Trupanion Canada
- POSTED: 09/03/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified