154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
207,034 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,175 reviews
58,937 reviews
14,599 reviews
Category with most reviews
This chart shows the distribution of review categories.
I couldn’t find any information about …claims processing
I couldn’t find any information about the claiming process time and what I should expect. The reimbursement came very quickly.
Insurer: Spot
By: Abra Sonnanstine
It was great to get reimbursed.
It was great to get reimbursed.
Insurer: MetLife
By: MELISSA MARTINEZ
OUTSTANDING PET INSURANCE!
MetLife is an amazing pet insurance! Sadly, I have tried a few pet insurances in the past and the other companies were either too expensive to keep or took an inconsiderable amount of time with receiving payments for a claim. I have now been a customer for MetLife for a number of years now and I am extremely happy I came across MetLife with their quality of business and attention they give to their customers! Thank you MetLife! ❤️🐾
Insurer: MetLife
By: Amber
Did I really need pet insurance????
Molly is a 6 yr old rescue i got july 2, 2025. The insurance was suggested at the adoption facility. I pay very little for this insurance and really did not expect much. I even hesitated to turn in vet bills thinking it would cover very little. Knowing it did not cover annual check up, shots and allergy issues i couldnt imagine it being worth much.However, my Molly has developed reoccurring UTIs and have required needle drawn urine tests and ultrasounds and it has been a great benefit for her health and wellbeing. It pays quickly upon receiving vet bills that qualify. Money is transferred directly into my bank account. Thank you Canine Met Life!
Insurer: MetLife
By: Nancy
No follow up on my.claim!
No follow up on my.claim!
Insurer: Spot
By: Michael Savino
I utilized app to submit claim
I utilized app to submit claim. No interaction. Submitted the documents MetPet required for claim. Easy.
Insurer: MetLife
By: Sally A Sneed
This is a scam - beware of actual costs!
Horrible experience. First of all, my policy states that I have a “$500” deductible and am reimbursed 70% AFTER the deductible has been met. However, what Figo fails to mention is that if the first appointment is greater than $500, they remove the deductible after the 70% reimbursement has been applied - essentially making the deductible 30% more than they state (unlike all other Pet Insurances I’ve come across as well as how the average Health Insurance is applied - I work for Medicare so I am well aware how human health insurance works). So in all, if using Figo, be aware that the deductible is much higher and in my case, $650 rather than $500! (For reference, spoke to Insurance Agent License: 4431168)
Insurer: Figo
By: Erica
Quick review and payment of claims
Quick review and payment of claims
Insurer: Spot
By: KEM
I’ve had Pets Best for about 6 years…
I’ve had Pets Best for about 6 years now. It’s been very helpful when there have been medical emergencies with my pet. The only downside to this insurance is that it can take 3+ weeks to get your claims processed and then another 5-7 days to get reimbursed. When I first started using this company, the wait time was shorter between claims and reimbursement.
Insurer: Pets Best
By: Jessica R.
Zero communication
I was never told that my new policy was being terminated. My dog is sick right on the day I found out his policy was randomly terminated with no communication warning whatsoever from this company. I am devastated and scared that I will either lose my home or my dog because I cannot afford an emergency vet out of pocket and depend on this insurance to be able to keep my dog well. I was told by a customer rep when I called in December about my policy expiring that I would receive notifications and that was a flat out lie. I have not received any notification other then my new policy document.
Insurer: MetLife
By: Marlena Keppler