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The prompt respond the attention that…
The prompt respond the attention that every claim gets is the reason why I recommend everyone with fur babies to have.
Insurer: MetLife
By: customer
MetLife pet insurance prompt processing
MetLife pet insurance promptly processed my claim submission and deposited the reimbursement payment within a couple of days. The responsiveness was impressive!
Insurer: MetLife
By: David S Bondy
Healthy Paws has been a godsend for my…
Healthy Paws has been a godsend for my two kitties with health issues -- if only human health insurance were so easy and effective!
Insurer: Healthy Paws
By: Kelly Flynn
Quick and attentive care
Quick and attentive care
Insurer: MetLife
By: Brian
This is the first time that I've had…
This is the first time that I've had pet insurance for my pets. These days you definitely need it. There are so many, but after researching them, I'm so happy that I went with MetLife Pet Insurance. The coverage is what I need and it's super easy to upload a receipt and I received my claim refund very quickly. I was pleasantly surprised.
Insurer: MetLife
By: Lorie C
Easy way to file claims
Easy way to file claims, claims accepted and payment rendered very quick, i feel my pets are safe and covered and thats awesome!!
Insurer: MetLife
By: Franco garcia
MetLife has been horrible to deal with
MetLife has been horrible to deal with, terrible communication, denied valid claims and then forced me to make hours of phone calls with MetLife, my vet, my old insurance provider etc even though MetLife told me that my coverage had a provision that waived any sort of pre-existing conditions limitations, yet then MetLife forced me to call my old pet insurance, get all of their old notes, all of their EOBs and send them to MetLife? And denied emergency care as "routine" multiple times and then when you call them you have to explain yourself three times, sit on the phone for an hour, just to be told that YOU as the CUSTOMER have to go scrounge up a bunch of medical records and EOBs on MetLife behalf because they refuse to do their own labor? If I knew ahead of time how horrible working with MetLife was I would have stayed with Embrace. Embrace is great! If you are reading this review, please DO NOT USE METLIFE
Insurer: MetLife
By: Not so valued customer
User Friendly
Ease of submitting a claim, updates along the way during the process.
Insurer: MetLife
By: customer
MetLife is responsive whether i was…
MetLife is responsive whether i was dealing with a live person over the phone or using the App. Regarding the claim process, it is easy to submit paperwork with the app, and track its progress. MetLife has been there for my dogs.
Insurer: MetLife
By: Racquel G
Met Life makes having pet insurance simpe.
Met Life makes having pet insurance simple. I turned in my veterinary receipt and within 7 days I received my refund.
Insurer: MetLife
By: Aks