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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Everything was easy!
Everything was easy!
Insurer: Spot
By: Penelope Kingston
Be aware
Most of the customer service representative were helpful and nice. However my bill increased by $45.00/month. My plan is expensive and does not even include wellness visits. When I first became a customer, they labeled my 6 pound Yorkie vicious, and my other Yorkie with anxiety because he needed medicine once for a car drive to Florida for motion sickness because he vomits un the car. They just label your dog so the company does not to cover any potential/future issues. My vet records never used words or implied that my dog was anxious or vicious. I’m in the process of shopping around now for new insurance.
Insurer: Embrace
By: Lisa
Claims are processed quickly
Claims are processed quickly, covering vet recommended supplements is a great covered benefit as these prevent large vet bills in the future.
Insurer: Pumpkin
By: Robert
I spend $68 a month for the premium…
I spend $68 a month for the premium insurance, but when I take my cat to get annual shots or visits, the insurance doesn’t even cover half of what is owed. Ridiculous.. I am seriously considering finding a new pet insurance
Insurer: Spot
By: Henry Stewart
It was easy and fast to sign up and…
It was easy and fast to sign up and looking forward to take advantage of the pet insurance.
Insurer: Nationwide
By: Jayson Jolly
Reimbursement for sick visits to vet…
Reimbursement for sick visits to vet was satisfactory.
Insurer: Pumpkin
By: PH
A disappointing experience
My puppy's surgery was denied because her hip issue was diagnosed during the orthopedic waiting period. I know this is my fault, but it just left me with such a bad view of this company. I submitted an appeal and hoped they would reconsider, but they didn't (if they had, they would've had a customer for life). I've been using them for three pets since 2021 and recommended them to half a dozen people. They've barely paid anything for my other pets because of the deductible and they keep raising rates. So, I switched the puppy to Lemonade that has much higher coverage amount for the same monthly fee. I honestly don't think any of these companies are great, but I'm not keeping the puppy with this company for her entire life after this happened - they also won't cover any stomach issues because she threw up once on the way home from picking her up from the shelter.
Insurer: Embrace
By: Jacqueline
It was very easy to submit my claim and…
It was very easy to submit my claim and have my vet's office send supplemental forms to get it processed.
Insurer: Pumpkin
By: Dianne Chrestopoulos
I've had MetLife Pet Ins now for 2…
I've had MetLife Pet Ins now for 2 years... when one of my pets got sick and I submitted claims they were very communicative about the progress and reimbursements were timely... I'm very happy with my coverage and MetLife
Insurer: MetLife
By: Marilyn Giorgio
Great experience using our Pumpkin Pet…
Great experience using our Pumpkin Pet Insurance!
Insurer: Pumpkin
By: Athena