222,048+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,048 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,927 reviews

4.9
Healthy Paws

11,287 reviews

4.9
Fetch

5,754 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,201 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 19, 2026

SERVICE IS GOING DOWNHILL

I have been with HP for 14 years. Service has always been spectacular and claims were handled efficiently. As of late, customer service has gone downhill and is declining each day. It takes an average of 3+ weeks for them to respond to a claim. When you call customer service, all you get is, "we're not allowed to discuss anything with you we have to have someone get back to you" and a supervisor never calls. My friends have TRUEPANION for years and have never had an issue. Save yourself the aggravation and stay away.

Insurer: Healthy Paws

By: Jagg

Verified June 19, 2026

Great staff to get you through claim…

Great staff to get you through claim process and understanding concerns

Insurer: Trupanion

By: Linda VanMarter

Verified June 19, 2026

Kia is awesome

The agent was knowledgeable, quick, efficient and kind. He answered all of my questions.

Insurer: Nationwide

By: Asia

Verified June 19, 2026

This time was easily done.

This time was easily done.

Insurer: MetLife

By: customer

June 19, 2026

UTI or KIDNEY STONES

Our 4 YO female Golden was experiencing frequent urination and obvious discomfort and it appeared she was having difficulty emptying her bladder. We took her to the vet who examined her and advised they would need a urine sample and X-ray to determine infection or blockage. After those procedures we returned to pick her up and received instructions to give antibiotics and a cranberry supplement that would relieve symptoms. The following day the lab confirmed the UTI and the X-ray result was explained with no blockage. We were relieved and our Koda girl is getting back to normal after a few days."

Insurer: Pets Best

Veterinarian: VCA Orange Animal Hospital

By: Timothy

Useful
June 19, 2026

Trupanion was very helpful for me to…

Trupanion was very helpful for me to join with my cat they make me feel better knowing that she is in good hands

Insurer: Trupanion

By: Patricia Sweeney

June 19, 2026

So glad that I chose Trupanion as our…

So glad that I chose Trupanion as our insurance. Easy to use and the have great customer service. After filing a claim, you receive payment quickly. Thank you for your service.

Insurer: Trupanion

By: Trisha Griebel

Verified June 19, 2026

Healthy paws has been remarkable

Healthy paws has been remarkable. Customer service is kind. If I submit a claim, it’s processed so quickly and efficiently. I have nothing but praise for this company. Thanks for helping me get my dog the best care!

Insurer: Healthy Paws

By: Ariana

June 19, 2026

Easy claim process for Cancer Treatment

My pup is being treated for melanoma cancer currently and we go every two weeks for his infusion. The claim process has been so fast and efficient that the process is complete and paid out before the next treatment comes up. It's been such a huge stress relief to not have to come up with extra thousands of dollars to ensure that he has the best quality of life with the time we have left.

Useful
Verified June 19, 2026

It was easy to file a claim

Easy to file a claim and get payment quickly.

Insurer: Healthy Paws

By: Anthony Viscione

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