207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have to admit that I was skeptical…
I have to admit that I was skeptical about buying an insurance policy for my dog. That being said Embrace pet Insurance is true to their word. I ended up having an emergency with my dog. I submitted the paperwork to Embrace, they covered what my policy said they would. I would definitely recommend Embrace. Great company.
Insurer: Embrace
By: Richard Harris
This was the first time ever having…
This was the first time ever having insurance for our pets, and also the first time filing a claim. Pumpkin Pet Insurance is an awesome company to do business with and we are so happy we chose Pumpkin for our new puppy. It was not only easy to file a claim, but the turn around time for reimbursement was super fast. Thank you very much.
Insurer: Pumpkin
By: customer
The website was easy to sign up for pet…
The website was easy to sign up for pet insurance. Easy to understand.
Insurer: Nationwide
By: Janice
Pumpkin makes is so easy to submit…
Pumpkin makes is so easy to submit claims and are quick at refunding you any money. I have been with them for 4 years and never had an issue.
Insurer: Pumpkin
By: customer
Very informative and patient to answer…
Very informative and patient to answer all my questions and get me the best coverage for my dog.
Insurer: Nationwide
By: customer
Very responsive and easy to submit…
Very responsive and easy to submit claims.
Insurer: Pumpkin
By: Momma Dee
Easy Claim Process
Very pleased with my first claim from Pumpkin. My cat was not eating and vomiting for a few days, and I was concerned that he had gotten into something and maybe had blockage. I was able to take him to urgent care and get the tests needed without breaking the bank. The claim process was easy and I was reimbursed quickly. Highly recommend!
Insurer: Pumpkin
By: Kim
Cheating their customers
I have 3 pets with Embrace, but had fortunately never had to file a claim. The first claim I filed was for my cat, who has a congenital knee injury, and had broken her femur. The first claim was rejected because they said she had injury (which she didn't - a knee is different than a femur) even with Xrays and a surgeon's letter saying her knee injury had nothing to do with the break. Then they changed their argument and said the injury could have been old, like she's been hobbling around the house with a broken leg for months. But then I had my primary vet's notes who had just seen her weeks before saying she was running around and playing like a normal cat. Then they said the initial ER Dr. didn't immediately identify her broken femur, so it didn't really exist. But as soon as the orthopedic specialist saw it, he said she needed surgery immediately because it was already starting to set itself. Basically, every asinine argument they had, I had a perfectly reasonable counter argument for it until they finally said it was at their discretion and the case was closed. They never even mentioned the possibility of a second claim to dispute their findings until I had read through the fine print and requested it. Then they had an independent orthopedic vet advise them and our orthopedic vet wrote a more detailed letter when they eventually ruled in our favor. The entire process took several weeks and even though Embrace says to sit back and "They'll take care of all the work," I was the one who collected all the information to present to the adjusters. They collected the minimum amount of information possible to deny my case and nothing more. Even when the evidence was overwhelming clear that they should be paying the claim, they fought it tooth and nail. I realize they're an insurance company and their job is to save money, but they shouldn't go so far as to do it at all costs and cheat their customers.
Insurer: Embrace
By: Beth Ruberry
Super easy to submit Claims
Super easy to submit Claims, and super fast review! Love it!
Insurer: Fetch
By: Amanda