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AWESOMENESS Thank You 😊
AWESOMENESS Thank You 😊
Insurer: Spot
By: Joshua Gurley
User friendly site
Ease of filing a claim, speed at which I was reimbursed.
Insurer: Fetch
By: Customer
The staff as well as the doctor were…
The staff as well as the doctor were very patient and helpful in evaluating Rylie's condition and providing suggestions as well as recommendations as to handling this issue
Insurer: Embrace
By: PATRICIA DOUGHERTY
Great agent, unfortunate policy changes
Our agent, Todd Johnson, did an excellent job outlining the current pan for our second dog and following up to finalize the plan. What I'm not happy about is that in the year since we insured our first puppy, the benefits are not as good. That's disappointing.
Insurer: Nationwide
By: julie
Easy and efficient
Easy and efficient. Would not ever use any other company. Thank you.
Insurer: Embrace
By: Russ Mulholland
Pets Best Ins is Amazing
My little min pin Lily has had a variety of health issues and takes a few medications. Pets Best Ins has been amazing in processing her claims and refunding me my portion in a timely manner. They provide email updates if there are any delays and notify me if any additional information is needed. They are always friendly, compassionate, and helpful over the phone. Having this insurance has saved Lily's life and provided us the ability to get her the help she needs. Thank you
Great Company/New issues with Pre Existing Condition
I have been a customer of Embrace for several years with great respect for this company and their caring for your needs and the needs of your pet. I had a dog that became very ill and needed emergency services. This company went above and beyond at 2 am to help resolve funding issues with the hospital to resolve my issue and saved the life of my dog. That friend passed away. We have adopted a 1 year old Shit Zu. He is a patient/customer of Embrace. This breed is well known to have periodic issues with skin issues and he had one minor issue of a skin infection from when he was housed in the shelter. The claims review has now disqualified any future claims that relate to a skin issue as a pre existing condition. I do not believe this is fair for me as a long time customer. I have given this companys information to dozens of people at the vets office, dog parks and other casual conversations. I fear this quality experience from issues in the past will now be in doubt if this bad customer service decision continues and I hope this isnt what the future looks with ongoing claims.
Insurer: Embrace
By: Joseph Wilson
First time submitting a claim
So far can't state whether I really like or dislike. This is my first time submitting a claim
Insurer: Embrace
By: Aina
It's so easy to submit claims
It's so easy to submit claims! I was surprised to receive my reimbursement so fast. I recommend Embrace for your fur babies. It gives you peace of mind.
Insurer: Embrace
By: Mayra Dominguez
The experience was very smooth
The experience was very smooth. My representative was very well versed and made the sign up process very simple.
Insurer: Nationwide
By: customer