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Beware beware there is no way I believe…
Beware beware there is no way I believe these reviews most have to be artificially generated check the Better Business Bureau pay 2 years on this policy every single claim denied read your policy read your policy it covers nothing and you will not find this out until you absolutely need it two years down the drain my dog will die because of this company I encourage a class action suit
Insurer: Embrace
By: Stephen Henderson
Senior Dog
As our dog has aged (12) his issues seem harder for me to assign diagnoses on the claim forms. Pets Best has contacted my vet for clarification prior to processing the claim. The process is usually swift and EOB clear.
Insurer: Pets Best
By: Michelle
Kept me informed about my claim and…
Kept me informed about my claim and covered some of my expenses.
Insurer: Pumpkin
By: JAMES COFFEY
So glad I purchased PetsBest insurance for my dog.
I rescued my dog as a senior doggie and am so glad I signed up for Pets Best for her vet insurance right after adopting her. I bought the $1,000 deductible with unlimited coverage for all accidental and illness. When submitting claims to Pets Best, I have been proactive about reaching out to my pet's medical care provider to receive a copy myself and to upload my pet's medical documentation (SOAP notes, discharge instructions etc) invoices, proof of payment, etc to the Pets Best portal. Doing all this has allowed me to get my claims processed faster and sooner than the reported expected wait time. It really has taken off the stress of financial cost when it comes to getting my dog the care she needs, especially when she recently got diagnosed with cancer."
Definitely not worth continuing
Definitely not worth continuing. They refused to cover routine preventative vaccinations, and the ones which were covered were reimbursed at a fraction of the customary cost. They also refused to cover allergy treatment, though failing to treat leads to skin infections. I do not want to continue paying high premiums only to find out what they won’t cover in the future. My family will take that money and self insure, again.
Insurer: ASPCA
By: Jessica Sanders
Never been questioned regarding claim…
Never been questioned regarding claim submissions. Never had issues getting a hold of a human to be walked though guidance for more complicated multi-day, multi-issue claims. Been a member since day one and will continue.
Insurer: Embrace
By: Steven Calaway
Informative phone advise
Informative phone advise. Availability of payment upon service. Helpful and informative service consultant upon my inquiry on the plan.
Insurer: Trupanion
By: Heidi Gist
The onboarding process was easy
The onboarding process was easy. Stephanie T. was very informative.
Insurer: Prudent Pet
By: Lanette Dwyer
Thank you, Healthy Paws!
All of our pets are covered through Healthy Paws, and it has been a literal life saver for my kitten, who was recently diagnosed with a serious, life-threatening illness. The treatment has been very expensive, but thanks to our coverage, we don’t have to worry so much about the cost of the necessary treatments, and can just focus on getting my kitten well again. In addition to the peace of mind, their customer service has been excellent. I have recommended Healthy Paws to friends and family.
Insurer: Healthy Paws
By: MATT
Great easy & beneficial service for my…
Great easy & beneficial service for my pup
Insurer: Spot
By: Jocelyne Ruiz Ballew