217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,670 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,815 reviews
11,106 reviews
5,446 reviews
55,032 reviews
14,877 reviews
Category with most reviews
This chart shows the distribution of review categories.
THEY ONLY PAID $5 for a submitted claim…
THEY ONLY PAID $5 for a submitted claim for $1467. FIGO agreed $1293 was eligible. Policy for $10,000 max annually, $900 deductible, then 70% coverage. $1293 - $900 deductible = $393. $393 remaining times 70% = $275 to be paid by FIGO. Insured pays $900 deductible and remaining balance $118. ONLY WAS PAID $5. WHAT A SCAM
Insurer: Figo
By: james quackenbush
I love that MetLife makes submitting…
I love that MetLife makes submitting claims so easy and painless. Having pet insurance gives me peace of mind for my doggy!
Insurer: MetLife
By: KRISTIN KNIGHT
A faster turnaround would have been…
A faster turnaround would have been appreciated
Insurer: MetLife
By: Nicole CHancy
Good but could be better
Web site easy to manage and submit claims. Im giving 4 not 5 star due to time it takes to get reimbursed. Can take way too..long
Insurer: MetLife
By: Sandy
Amazing experience
Amazing experience. The online portal was easy to use and the agent that helped me with questions was extremely helpful
Insurer: Sonnet
By: brian melvin
I was kind of little shocked when i…
I was kind of little shocked when i inquired about the bill for teddy. I asked the gentleman why i was charged 200 something one charge then another 600 again right away for his coverage. We have been a policyholder for Teddy since he's been 9 weeks old. He told me well that raise increase because our pet is getting older, well no dam kidding. That's why we got the insurance in the first place. I have insurance on myself and as a human I have more risk as i get older but my damn insurance does not increase! It stays at the same rate. When we got insurance we thought we got the best plus its associated with my other insurance USAA. I really do not understand this big of a increase from the time we started to now.
Insurer: Embrace
By: Rich S
Simple & FAST!!
It is simple to file a claim and payout is FAST! No billion hoops to jump through to be reimbursed.
Insurer: MetLife
By: Laura Drallmeier
The whole experience was easy and quick.
The whole experience was easy and quick.
Insurer: MetLife
By: Charles R Israel
Great Service
We have been with Met Life/Pet First for the past 5 years with both a dog and a cat. We have found that if we provide the Invoices, the soap notes and any relevant pictures, the claim process is very smooth and timely. We have recommended Met Life to many of our friends.
Insurer: MetLife
By: William Gordon
peace of mind :)
Payments can sometimes take a while to process. I was a little annoyed about my rate increasing considering my dog doesn't have any long-term health complications, but the team explained that rates can be affected by vet prices in your geographic area. The customer service team has always been very nice! My little guy just had a stomach bug and needed blood work and x-rays; nothing was wrong, but it was nice to have the peace of mind of insurance so I could have him see the vet to make sure. I like how you can customize your coverage to include things like preventative care.
Insurer: MetLife
By: Sabrina