221,877+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,877 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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In the midst of dealing with a sick and…
In the midst of dealing with a sick and very cherished pet, spot pet insurance was the easiest part of the situation. Filing a claim was easy and in 10 days had my reimbursement in my account. No phone calls, emails and fighting back and forth like I had with former pet insurance company. I am so grateful for how easy this was and how quickly the turn around time was.
Insurer: Spot
By: Kristina Dietrich
Embrace not paying claims. Their portal has been down since May…
Their portal has been down since May and you can't make a claim. I spoke to customer service and emailed them my claims with documentstion at tchandler@ embracepetinsurancecom which they confirmed they received. Since then they've emailed me rejecting my claims because of no supposed documentation. I have 5 claims they haven't paid at this time.
Insurer: Embrace
By: Susan Fischler
Easy to enroll but unsuccessful entering vaccines
Was pretty easy to enroll. The choices were harder. One issue, I take a picture of his current shots and vaccines, and it asks me to type them in. The choices they offer once I type in what his vaccines were, they weren't an offer and didn't recognize anything I put in. So... Im at a loss. If you can help me great 👍
Insurer: MetLife
By: Kelli Andrade
service
I was a customer service manager for 20 years and I will tell you Nicole W was amazing! I would hire her any day of the week. I appreciated her knowledge and skills! She deserves a raise and appreciation!
Insurer: Fetch
By: Becca Adrian
Easy experience
Easy experience. Just anticipating good, prompt, knowledgeable communication between us.
Insurer: Nationwide
By: Jackie
Co-Pay is counted before crediting toward deductible.
All was great, but I object to the practice of taking the co-pay off the top, then subsequently applying the 80% to the annual deductible. That is not how health insurance (for humans) works. I will have to take that into account when renewal time comes in a few months.
Insurer: Pets Best
By: Greg Kapfer
Clear Information and Fair Pricing
Information presented was clear and Stephanie's answers to questions were professional and complete. Pricing was very reasonable and the stability of premiums without escalation for claim experience was a big selling point.
Insurer: Prudent Pet
By: Ed K.
1st time I had to use it
1st time I had to use it. Had no problems.
Insurer: Trupanion
By: Pamela Lutz
I had my five year old golden on…
I had my five year old golden on trupanion for less than two months after she got a bad oral tumor (wanted to protect against future issues). She passed away. I emailed trupanion to cancel our coverage and let them know. They immediately canceled, refunded the remainder of her coverage for the month unprompted, and they even mailed me a fully handwritten condolence card. Very kind and respectful. When I eventually bring another pet into my life I will not hesitate to use trupanion.
Insurer: Trupanion Canada
By: R Lam