207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
207,775 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,688 reviews
10,944 reviews
5,192 reviews
58,961 reviews
14,606 reviews
Category with most reviews
This chart shows the distribution of review categories.
Embrace makes submitting a claim easy, peesy!
Embrace really makes submitting a claim very easy with their prompts. I am very appreciative of this because this can be stressful, but not with Embrace. Thank you for streamlining directions/prompts - plus uploading the Vet invoices was a breeze. Our samoyed is in good hands, and we're thankful to have insurance for him just like we have insurance for our family!
Insurer: Embrace
By: Alisa Kremer-Parrott
Our little puppy had a broken leg
Our little puppy had a broken leg, when playing with other dogs at the daycare falling out of a couch, medical expenses where up to the Skyes, at the Vet Hospital we had to Apply for a credit card in order to cover the surgery costs. So, after all this I submitted the claim to the insurance and based on my pet coverage, I was able to cover at least half of the bills, which was more than I expected. I will definitely continue with ASPCA as my little one insurer provider. Thank you.
Insurer: ASPCA
By: Heris Rodriguez
The application process was…
The application process was straightforward and easy to navigate. The plans are adaptable and the options are clear. The initial process has been completed and underwriting and acceptance are pending at this time.
Insurer: Nationwide
By: Bob M.
Layla and her Stomach Issues
The entire claims experience with Pets Best for my dog Layla and her digestive issues was great! The online submission process of the claim was easy to follow and took only a few minutes, and I received an e-mail immediately confirming my claim was under review. Within 2-3 days I received confirmation of my claim with a full explanation of what reimbursement I was eligible for and why. The reimbursement was estimated to take 7-10 days, and I received my reimbursement direct deposited into my checking account in less than one week. Overall, a great experience so thanks Pet's Best!
My Fur Babies
So happy I chose Pets Best Insurance for both my fur babies. Everything is done with such ease from the vet’s side to the insurance part. The claims are always processed quickly and I never have to call anyone to find out when I’m getting my payment. It’s great when you have competent service from both sides. I couldn’t be any happier. Glad I chose Pets Best Insurance..
MetLife Pet Insurance The Scamming Company- Removes Reviews That Affect Them
MetLife The Scamming Company - Removes Reviews That Affect Them Company Will Remove Reviews As Well Second Time Sending in... MetLife The Scamming Company If you're considering MetLife Pet Insurance, save yourself the time, stress, and money—do not sign up. I got this insurance thinking it would help protect my dog, Atom, in the event of an emergency. That turned out to be a complete joke. Atom had to undergo emergency surgery for an intestinal blockage after swallowing a rope—an obvious accident. But MetLife denied the claim, saying it was a “sickness.” Let me repeat that: they claimed swallowing a rope is a sickness. How does that even make sense? And before even reviewing the claim, they tried to say my policy wasn’t active—a blatant lie. I had already paid and had full documentation proving my coverage was in place at the time of the surgery. I sent them five years of vet records, detailed surgical notes, invoices—everything they asked for. Still, they denied the claim. To make things worse, they advertise that claims are processed in 10 business days. Mine dragged on for almost two months. Two months of silence, delays, and back-and-forth nonsense, only to get a denial based on a totally made-up excuse. This company is the definition of predatory. They’ll take your monthly premiums and then twist reality to avoid paying out when it actually matters. The customer service is slow, unhelpful, and either uninformed or intentionally misleading. Based on my experience, it seems MetLife is in the business of collecting premiums and dodging responsibility. MetLife Pet Insurance is not just unreliable—it’s dishonest. If you care about your pets and your peace of mind, look elsewhere. This company failed me and failed my dog when we needed them most. Zero stars if I could.
Better Processing Time/Care Credit
We like the fact that Pets Best pays Care Credit directly. The processing time has greatly improved over the past two years from 6-8 weeks down to less than 2 weeks.
Insurer: Pets Best
By: Derika
TERRIBLE COVERAGE and TERRIBLE CLAIMS PROCESS
Do not use Pet's Best. They take your money and after a month-long process of easy claims, they reject them for no reason. Put your money elsewhere.
Insurer: Pets Best
By: Spencer
MetLife Pet Insurance The Scamming Company
If you're considering MetLife Pet Insurance, save yourself the time, stress, and money—do not sign up. I got this insurance thinking it would help protect my dog, Atom, in the event of an emergency. That turned out to be a complete joke. Atom had to undergo emergency surgery for an intestinal blockage after swallowing a rope—an obvious accident. But MetLife denied the claim, saying it was a “sickness.” Let me repeat that: they claimed swallowing a rope is a sickness. How does that even make sense? And before even reviewing the claim, they tried to say my policy wasn’t active—a blatant lie. I had already paid and had full documentation proving my coverage was in place at the time of the surgery. I sent them five years of vet records, detailed surgical notes, invoices—everything they asked for. Still, they denied the claim. To make things worse, they advertise that claims are processed in 10 business days. Mine dragged on for almost two months. Two months of silence, delays, and back-and-forth nonsense, only to get a denial based on a totally made-up excuse. This company is the definition of predatory. They’ll take your monthly premiums and then twist reality to avoid paying out when it actually matters. The customer service is slow, unhelpful, and either uninformed or intentionally misleading. Based on my experience, it seems MetLife is in the business of collecting premiums and dodging responsibility. MetLife Pet Insurance is not just unreliable—it’s dishonest. If you care about your pets and your peace of mind, look elsewhere. This company failed me and failed my dog when we needed them most. Zero stars if I could.