217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Mixed Up
Getting claims mixed up between my dogs, taking a while to get reimbursement, asking me to answer questions way beyond the need to prove I was correct to submit a claim for reimbursement. Your claims page is too confusing - and your emails regarding a claim has been approved should name the dog and their policy number.
Insurer: MetLife
By: LOU ANN SELVES
The claims process was simple and fast
The claims process was simple and fast, with a no-hassle reimbursement that was as promised.
Insurer: Embrace
By: Brenda Bickham
They have always been kind and understanding...
I have had other pet insurance before but not like the customer service I have had with Embrace Pet Insurance. They have always been kind and understanding. I like the way I can list all my pets in one location on the website and toggle to manage any issues that they have. Also provides access to all documents.
Insurer: Embrace
By: Samuel Becerra
The agent was helpful and walked me…
The agent was helpful and walked me through the process in enrolling my new dog. He also explained the policy well
Insurer: Nationwide
By: customer
5 stars all around
I have had nothing but a great experience using MetLife Pet Insurance! They are affordable, customer service is amazing and super friendly, and they are great at doing refund checks in a timely manor! I recommend them to everyone!
Insurer: MetLife
By: Frailey Scaife
Low Price Easy to Sign-Up
The process was quick, user friendly, and easy to understand.
Insurer: Nationwide
By: customer
The process has been easy to use and…
The process has been easy to use and straight forward. We were able to quickly submit our information and get a response in a timely manner. Very pleased with our claim process.
Insurer: Pumpkin
By: Ronald Heintzelman
Very easy to submit a claim and they…
Very easy to submit a claim and they were very fast as processing it.
Insurer: Pumpkin
By: Scott