Melissa was great personable and friendly.
Melissa was great, personable, and friendly. She wasn't able to help me with my specific request because that department wasn't in yet, but she gave me all the information I needed.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Happy with the way things were handled and the personal experience
Happy with the way things were handled and the personal experience
- INSURER:
Trupanion Canada
- POSTED: 12/21/2021
- BY:
- BREED: Border Collie
- AGE OF PET: 0 - 3
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Very straight forward and not stressful at all.
Very straight forward and not stressful at all.
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Amazing company with top notch customer service
Amazing company with top notch customer service
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Amazing customer care experience with next day approval of my claim!
Amazing customer care experience, with next day approval of my claim!
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion has been so easy to navigate and the communication is outstanding.
Trupanion has been so easy to navigate and the communication is outstanding.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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While I have three pets with Trupanion I cannot enrol my new dog with you.
While I have three pets with Trupanion I cannot enrol my new dog with you. $400/month is just too much. And unfortunately when I asked if there was any kind of loyalty discount, I was told the costs are what they are. Carmen was lovely on the phone. She transferred me to a Canadian rep who is the one I discussed the above with.
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You are a great company and helped with our dog Sam when he broke his back.
You are a great company and helped with our dog Sam when he broke his back. You were there in a time of need and truly cared
- INSURER:
Trupanion Canada
- POSTED: 12/21/2021
- BY:
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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I had Trupanion coverage with my first dog who lived to be almost 15 and had such a great experience with them that I got coverage for our new puppy without hesitation.
I had Trupanion coverage with my first dog who lived to be almost 15 and had such a great experience with them that I got coverage for our new puppy without hesitation. Their client service is exceptional - knowledgeable, kind, compassionate - and I never had a single issue processing a claim. I would and have recommended Trupanion to friends and family!
- INSURER:
Trupanion Canada
- POSTED: 12/21/2021
- BY:
- BREED: Australian Shepherd
- AGE OF PET: Over 11 years
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Based on my experiences with recent claims.
Based on my experiences with recent claims.
- INSURER:
Trupanion
- POSTED: 12/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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