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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The customer service sales rep was very…
The customer service sales rep was very helpful and knowledgeable. Not pushy at all just wanted it to be the right fit for me
Insurer: Trupanion
By: Lani
Good choice for our girl!
We have had to submit three claims, and each one has been processed quickly and very much to our satisfaction. Really pleased that we chose Healthy Paws.
Insurer: Healthy Paws
By: Linda
Dog cancer treatment and coverage
My dog has cancer and has required diagnosis, CT scan, amputation, chemotherapy, etc. I submitted a claim for each visit. The claim consisted of the vet bill and a very brief explanation (usually one sentence). I've yet to speak to a person. The reimbursement shows up in my bank account within a day or two. I don't think the process could be easier and I am completely satisfied with Embrace. I will ensure any future pets with them.
Insurer: Embrace
By: Bicar
Great Experience
Pets Best really is the best. Filing claims are easy, the explanation of benefits is concise and reimbursement is quick. They are the reason why my dog with stage 5 lymphoma is still alive.
Generally happy with this insurance
Generally happy with this insurance. However they offer a dental allowance of $1000. Nowhere does it say that the deductible has to be met before being reimbursed for dental. It appears as a separate allowance on the policy. Had my dogs dental done last month expecting to be reimbursed the 1000 only to be told that the deductible had to be met first. The deductible is as much as the procedure. So what is the point of offering dental? If you have an otherwise healthy pet and don’t meet the deductible you won’t get the dental allowance. Very misleading and frustrating 😡
Insurer: Embrace
By: Kathy Haarer
Extremely prompt and helpful!
I have a 2 year old pup and have found the customer service representatives at Embrace to be extremely helpful and pleasant, Assistance is readily available when you need them. Reimbursements are extremely fast as well. I am grateful for Embrace pet insurance.
Insurer: Embrace
By: Stephanie Clark
Great Company and I am very impressed.
I am very impressed once again with the kindness of Embrace customer service people, and the speed which my last vet bill for my cat went through at Embrace claims. Thank you Embrace Insurance and Staff. Sincerely, Kristi Brockman.
Insurer: Embrace
By: Kristi Brockman
Healthy Paws
I’m very satisfied with their service, it provides peace of mind when your pet has health issues. It’s so easy to submit claims and get prompt payment . Takes some of the stress and worry out when your best friend is ill.
Insurer: Healthy Paws
Veterinarian: Howell Animal Hospital Surgical and Diagnostic Center
By: Joanne
Healthy Paws is great!
I signed up with Healthy Paws because of highly rated reviews from pet owners. My dog had a torn knee ligament and needed TPLO surgery. He is a big boy, quite heavy. The recovery was painful. Healthy Paws made everything easy for me. The claim submission process and document upload submission was very easy. They reimbursed me in no time and with no hassle. They even sent a follow up email to make sure Tesla is doing ok. It meant a lot! I highly recommend Healthy Paws!!
Greatest pet insurance experience!
As with all insurance, you always hope you won’t need to use it! But when my cat, Joey, needed surgery, MetLife insurance was there! They covered Joeys medical bills, medications, and follow-up therapy under my policy. The representatives were always kind and caring.
Insurer: MetLife
By: Joanne