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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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3 claims - all great service
We have a 9 year old Labrador who suddenly became lame in her right hip. Upon doing blood work to determine if her kidneys could handle anti-inflammatory drugs, we discovered Stage 2 Kidney Disease. After a slight misunderstanding between our Vet and Embrace, we got the records sent and the claima were processed and paid in 24 hours! I am amazed at how fast they were processed> I have never dealt with any kind of insurance company that was that fast!. I am extremely happy with Embrace and highly recommend them to my friends.
Insurer: Embrace
By: Patricia
Happy with coverage
I have been most impressed with the timely processing of claims for my dog, Sadie. Sadie is now 8 so I upped her coverage just because it gives me piece of mind to know that I will be able to secure the best care for her without being worried about costs!
Insurer: ASPCA
By: Carol
Outstanding Service
Trupanion is an outstanding customer service driven organization. From speaking with compasionate and knowledable agents through claims processing, it allows customers to focus on their pets health and takes the worry out of having to follow up on details related to their care.
Insurer: Trupanion Canada
By: Mike
Outstanding Service
Trupanion is an outstanding customer service driven organization. From speaking with compasionate and knowledable agents through claims processing, it allows customers to focus on their pets health and takes the worry out of having to follow up on details related to their care.
Insurer: Trupanion
By: Mike
Wish my insurance company was this good
Fast, friendly, and reasonable. I would not be able to afford the care my dog needs with out them.Thank you Trupanion
Insurer: Trupanion Canada
By: Liz
Wish my insurance company was this good
Fast, friendly, and reasonable. I would not be able to afford the care my dog needs with out them.Thank you Trupanion
Insurer: Trupanion
By: Liz
Great service
Pets Best has been there for all my dogs needs. Claims are handled promptly and communication is great. Pets Best is part of my kids (dogs) lives. Thank you for being there!
Insurer: Pets Best
By: Olive
The BEST thing we did for our Puppy!
Our 7 month old puppy, Zoey, was diagnosed with right hip dysplasia and needed major hip surgery. Trupanion approved the claim right through the vet who submitted the claim. Easy, simple and no hassle. A claim representative even called us to confirm the approval and assure us that everything would be handled. So happy that we chose the best pet insurance company!!
Insurer: Trupanion Canada
By: Ruth
The BEST thing we did for our Puppy!
Our 7 month old puppy, Zoey, was diagnosed with right hip dysplasia and needed major hip surgery. Trupanion approved the claim right through the vet who submitted the claim. Easy, simple and no hassle. A claim representative even called us to confirm the approval and assure us that everything would be handled. So happy that we chose the best pet insurance company!!
Insurer: Trupanion
By: Ruth
Trupanian is the bees knees!
I have a dog insured with VPI and one with Trupanian, there is no comparision. Trupanian is a dependable partner in maintaining my dog's health, they respond to claims with an email confirmation, and I have had claims settled in under 24 hrs, never more than 3 days. Compare this to 2 weeks to 1 month for VPI. Claims are paid promptly, and at the level expected. I adore Trupanian and will be a loyal customer for future pets.
Insurer: Trupanion Canada
By: Cherry