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Turnaround time improving
I have dealt with various insurance companies over the years concerning reimbursements. I have received my money the next day when my dentist initiates claims. Concerning prescriptions, I've had to submit paper receipts that took 15 days. I'm happy to see Trupanion making the effort to improve their processing time. Now that I receive my money electronically, I was thrilled this most recent time, to see a bank deposit within the week! Bravo!! Keep up the good work.
Insurer: Trupanion
By: Helen
An Insurance Company that cares!!!
My baby girl Lana had an Addisonian Crisis and was hospitalized for two days. A team of amazing veterinarians were able to treat her successfully, and I can’t describe how emotional the experience was….I was nervous about submitting the claim, partly because of the emotional state I was in, but also because I had never had a good experience with insurance companies (only auto insurance at that point). The claims submission process was as simple as uploading the vet’s invoice online. A few days later I received an email stating my reimbursement check was on it’s way. Then another personal email checking up on Lana. They truly care and allow us to focus on our loved ones….
Insurer: Healthy Paws
By: R Pandher
Great insurance co! couldn't be happier!
Its our first time having pet insurance and have used it more than we would have ever thought for our Border Collies. Our female had an infection, and our male got hit by a car and needed surgery. Filing the claims is so simple, and they respond so quickly and we received the check quickly. They are also easy to call with any questions regarding claims. We have already recommended them to our friends. Its definitely worth it.
Insurer: Healthy Paws
By: Dixie
Extremely pleased with this insurance
Yes, they only pay for emergencies with the plan we took out on our yorkie/pom, Nina, but she has had 2 of them in the 3 yrs. we've had her, so the insurance came in handy.
Insurer: Nationwide
By: Kathy
Finally, an Insurance company that cares!!!
My baby girl Lana had an Addisonian Crisis and was hospitalized for two days. A team of amazing veterinarians were able to treat her successfully, and I can’t describe how emotional the experience was….I was nervous about submitting the claim, partly because of the emotional state I was in, but also because I had never had a good experience with insurance companies (only auto insurance at that point). The claims submission process was as simple as uploading the vet’s invoice online. A few days later I received an email stating my reimbursement check was on it’s way. Then another personal email checking up on Lana. They truly care and allow us to focus on our loved ones….
Insurer: Healthy Paws
By: R
excellent service, good value
I am totally satisfied with this insurance. On-line submission of documents went smoothly, and evaluation / reimbursement were timely. Sadly, this pet insurance company provides better service and more economical coverage than most humans have. My family's health insurance provider could take lessons from this pet insurance company. ASPCA Pet Insurance is highly recommended.
Insurer: ASPCA
By: Paul
Great Customer service
Professional and quick follow up. We had a problem that we thought we had not received a claim check in the mail...they quickly researched it and reissued a check. Thank you
Insurer: Embrace
By: Alice
Great claims service
Always amazed with the quick turnaround time on the claims. I have recommended Truepanion to many people based on the customer service and easy processing of claims. Unfortunately my dog suffers from allergies and having insurance with Truepanion has helped me to give her the best care possible.
Insurer: Trupanion Canada
By: T.
Great claims service
Always amazed with the quick turnaround time on the claims. I have recommended Truepanion to many people based on the customer service and easy processing of claims. Unfortunately my dog suffers from allergies and having insurance with Truepanion has helped me to give her the best care possible.
Insurer: Trupanion
By: T.
ITS A LIFE SAVER
IT MAY SOUND TOO GOOD TO BE TRUE, BUT ITS REAL AND SO COMFORTING TO KNOW NO MATTER WHAT I CAN TAKE CARE OF MY DOG. IF ONLY I WOULD HAVE KNOWN ABOUT IT YEARS AGO, IT COULD OF SAVED MY OTHER DOGS LIFE. I AM SO GRATEFUL THAT TRUPANION EXIST AND ARE GENUINE IN WHAT THEY DO, A VERY REPUTABLE COMPANY! NO TRICKS OR GIMMICKS, YOU GET EXACTLY WHAT THEY SAY YOU GET. I WILL NEVER GET A PET WITHOUT IT!
Insurer: Trupanion Canada
By: TAMMY